Customer Ratings & Reviews

The agent was able to set up our cameras very easily.

They work great and the geek squad was awesome... they always are so professional and answers all my questions.. thank you so much

Installed in timely manner. Nothing but a bare bones, in directions provided despite requests. Has unique functions, that requires further detective work on my own.

They arrived, introduced themselves, reviewed the premises and talked us through everything while they were installing cameras, and the Ring doorbell. They helped us download everything and explained how the internet wiring in the house was changed and simplified. If ratings were 1-10 I would give Eric and Aaron a 30!!!

The agent installed the camera and took his time to make sure our phone apps were up and running. He was very knowledgeable and explained every thing he did. Great job

Carlos and his co-worker did an excellent job of solving my problem. They listened to what I needed and promptly fixed the issue. Congenial, friendly, professional, and quick. Also, on time! Good job guys!

Battery life greatly reduced by service going off and on. I was told the batteries would last about a month - they only last about 1 week. Something within the software keeps deactivating the cameras.

No follow through from sales consultant. We call, text and voicemail for some concerns but never return call after the purchase.

The installer did an excellent installation service and also configured the system with cell phones.

install was very quick and simple to do if you knew about the product

Everything went smooth and flawless and was great.

GREAT IDEA TO HAVE ALL EXTERIOR DOOR MONITORED WITH A CAMERA.

Multiple issues still being resolved helpful staff and some not so knowledgeable other going the extra mile to correct issues thank you

The installation went well. All is working properly.

The agents installed 3 outdoor cameras. They were fast and efficient, but one camera has a limited view. That one should have been better located. Overall, I am glad to have the protection.

Edward was professional and very helpful made sure all the equipment he installed was working and we were satisfied before he left.

Had to go thru multiple installers before one came to complete the work. He followed my suggestions. The other installers "knew" better" but were unable to complete the job. Works great now...sometimes the customer does understand the predictions. This small project took 3 visits to speak to a competent manager which delayed the completion of this small project by over a month.

Great product and easy to install works great a must

I have used the Geek Squad several times. Each time professionals show up, pre-announced, on time and ready to complete the job. This is a great value in my opinion!

The Geek Squad person Cody did an excellent job of explaining why a Furbo could not work where we live. Wish we had known that before we purchased it. He explained why no other devices for security would work because of where we live.