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Customer reviews

Rating 4.4 out of 5 stars with 3350 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 3,350 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad men were great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were and are very helpful and patient

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good as usual-geek squad folks always knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Bomb SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was amazing and very knowledgeable of the equipment. He left me feeling like an expert.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went great just wish the battery would last longer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outdoor camera installation was fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed 3 outdoor cameras. They were fast and efficient, but one camera has a limited view. That one should have been better located. Overall, I am glad to have the protection.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad , on time, and very professional, great installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job done by Carlos and his co-worker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos and his co-worker did an excellent job of solving my problem. They listened to what I needed and promptly fixed the issue. Congenial, friendly, professional, and quick. Also, on time! Good job guys!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ARLO Camera System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera tech person cleared up several issues we were having with our newly purchased Arlo camera system. We have 2 issues left but are meeting with the Geek Squad to assist since the tech was unable to fix.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the product and will recommend to my friends

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our installed cameras. Great pictures...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very efficient, helpful and answered all my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No follow through from sales consultant. We call, text and voicemail for some concerns but never return call after the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product, satisfied with the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable with installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian Ziegler was a pleasure to do businesses wit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally have a much needed security system for my home. Brian worked around my busy schedule, and left me satisfied and happy. I’d recommend geek squad to those wanting a dependable camera system installed by those who know and care about what they’re doing..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good help from Cody of the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person Cody did an excellent job of explaining why a Furbo could not work where we live. Wish we had known that before we purchased it. He explained why no other devices for security would work because of where we live.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the battery went dead in 2 days not too sure if this is what we wanted the geek squad only put one screw in it so it was almost falling off

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't recieved these caeras yet to install how do I install them

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo has made my life a whole lot easier!! Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the camera and took his time to make sure our phone apps were up and running. He was very knowledgeable and explained every thing he did. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smooth. Cameras are now working great!

    I would recommend this to a friend