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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 3,377 reviews
  • Rated 4 out of 5 stars

    Blink cameras, and Samsung TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The items I purchased were great and the guys from Greek squad doing an amazing job every time

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the battery went dead in 2 days not too sure if this is what we wanted the geek squad only put one screw in it so it was almost falling off

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good help from Cody of the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person Cody did an excellent job of explaining why a Furbo could not work where we live. Wish we had known that before we purchased it. He explained why no other devices for security would work because of where we live.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed, suggested and set up arlo cameras , helped with the iPhone app and answered all questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job installing my nest cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took stress out of installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean was informed, personable and respectful of my home. He explained options for placement and showed me how to use the app. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting and installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rich and his partner where really great they mounted my tv and placed all the wires in a sleeve looks awesome. I highly recommend the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was some experimentation needed to making the devices work properly, but once the kinks were worked out, it is now all working efficiently

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Like Best Buy. Didn’t care for Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was 4 hours late with no notification. Once he got here he installed the mounted cameras with some thought. The “plug & play” cameras that didn’t have to be mounted he just found the easiest spot to plug. I had to move both cameras & later had my son, who lives out of state, mount them for me so they didn’t get blocked or knocked off of the counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera system online and did excellent advice. Was able to get excess to all cameras and door bell

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No problems so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation n works as good as your internet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No follow through from sales consultant. We call, text and voicemail for some concerns but never return call after the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed our Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person fixed our cameras immediately. They had become disconnected from our phones. He also corrected a couple other things on our cameras that weren’t operating correctly. He definitely knew what he was doing and did it quickly. Plus he showed us how to use correctly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer was very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick installation and answered all questions satisfied .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SUPER SYSTEM FOR THE PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SYSTEM IS SO EASY TO USE. CAN CHECK EVERYTHING WHENEVER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently had Geek Squad to come out and Install 4 security cameras around the perimeter of our house. We could not be more pleased. We were totally impressed with the technician that came out. He was very knowledgeable about the product and made us feel totally comfortable with once the Install was complete. So glad we used Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the camera and took his time to make sure our phone apps were up and running. He was very knowledgeable and explained every thing he did. Great job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo is a good wireless camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless cameras do great in the daytime. At night you will need some type light to make out what is causing the motion. The cameras do pickup every movement...bugs, birds, etc. Enjoy the app on my phone. Good camera for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This installation was mint

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Then I bought 6 more cameras. The new geek swapped out the two that were installed previously. And now all the Arlo cameras and solar panels work once in a while. Wish the original geek who was paid for this installation did all the rest of my $3,000.00 Arlo camera security system installations

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was friendly , patient , quick & knowledgeable

    I would recommend this to a friend