Customer Ratings & Reviews

The agent mounted my camera solar panels without a problem. He was very knowledgeable of what he was doing and interacted with us during the installation. Great customer service.

COLE was excellent he knew exactly what he was doing. Walked us through what we needed to do. Wrote everything down for us to use the system. Could not have asked for a better technician

I recently had the Geek Squad from Best Buy install my Arlo security cameras, and the experience was fantastic. The team was efficient and professional, completing the installation quickly and without any issues. They were in and out, leaving me with a fully functional security system. Highly recommend their services!

Easy to use andworks great and camera's are good quality. I also like the look of the camera's their not big and bulky

Ergonomic. Simple to use although a nuisance to pull down & recharge every month. Good quality. Wireless. WiFi connected. Easy to use app. Good visibility. Zoom enabled. Allows you to hear & talk through

Th agents installed my cameras, connected them to the app and the Echo devices in my home, and then showed us how to optimize the system settings. They agents worked efficiently, but took the time to listen to our input.

the agents mounted and installed my ring system satisfactorily without any issues and were professional and explained the devices thoroughly to us.

The Geek squad installed camera. The two men were extremely professional. They did a excellent job.

The agents were very professional in advising me what to do about my security installation and instructed me how to rectify matters. They were transparent and professional keeping the customer as a prime client to protect

This camera never fails! It provides clear videos and I love that I can turn the lights off and on. The Geek Squad made installation sooo easy!

Work was done quickly and professional, no complaints or suggestions

I was scheduling an installation appointment by phone. I could not remember my Best Buy password. I just barely know how to use my phone, let alone my computer. Sparing you all the details it took along time and several tries to set a new password while the appointment agent waited on the phone. He stayed on the line and encouraged me to continue until I finally managed to set a new password. THEN I ACCIDENTALLY HUNG UP ON HIM. He immediately called back and we finished making the installation appointment. I was so glad he had so much patience with my ineptitude. He refused to give up on me and go to his next customer. He said "we'll get it no matter how long it takes." Maybe I will learn technology eventually, but for now I appreciate people who try to help me accomplish things on my phone and computer. P.S> I apologize to anyone who may have been kept on hold while I bumbled through my task.

The Geek Squad called and offered my installation a day earlier than scheduled. They could have waited but they put the customer first. Installation and setup was quick and professionally done.

The agents set up cameras snd solar panels quickly. Made sure we understood how to use. Took their time explaining. Very polite

Camera installed with no issues. The battery wasn't fully charged, though, so I already have to replace/recharge the battery now after only a week.

These guys were very kind and attentive. They ran through the app with me and made sure the cameras were looking the right ways. Highly recommended. $50 for all four cameras on the outside of my house? Done

Javid mounted the solar panels and changed battery in one low battery device. They were well done and in quick order. Excellent execution of tasks. Highly efficient .

Myself and 2 friends at the house doing other projects while Chad installed all inside and outside cameras. He was knowledgeable, efficient, thorough and friendly. We were all expressing how impressed we were of all the details he covered in a very patient professional manner. Outstanding service. Highly recommend!

There are lots of jokes about the Geek Squad but the guy that installed my RING system was professional, knowledgeable, and had a great personality too...and knew what he was doing. When I showed him where I wanted the cameras he knew exactly what he needed and went to work. I had planned for at least 4 hours, he was done in much less time than that and got everything right the first time. He also showed me how to initialize the system and set up my account. Hope he's the one that returns when I expand the system. He was equipped with the right tools, the right supplies, and most important the experience to get the job done right the first time.

These cameras are great for outdoor security, and the price is reasonable. The home app controls are very easy to use. Setup is all wireless.