Customer Ratings & Reviews

Our excellent rating is due, first, to the top customer service received from Jake in the store, and then from the great install work led by Ben.

Yes he was exceptional...I'm buying 3 more camera's and I'm requesting him again.

The Geek Squad Technician was so professional and answered all my questions. He was very friendly and was respectful of the areas that he worked in. He made sure he left each area clean after each installation.

The tech was great and efficient. Aeemed to know right where everything needed to go

Tech was so helpful with installation, setup, explained management of system. Very resourceful , knowledgeable and patient. Very pleasant. Thank you

The Agent was great . Puntcual, curteous and very knowlegable. Everything was great. Thank u .

The Geek Squad installer was friendly & knowledgeable on the items I purchased at Best Buy. He answered my questions and explained, with thoroughness, how they worked. I highly recommend them.

The technicians went above and beyond in determining best placement of sensors, etc. and then setting up my Ring equipment. They also helped me fine tune my Epson printer! Thank you.

The person fixed our cameras immediately. They had become disconnected from our phones. He also corrected a couple other things on our cameras that weren’t operating correctly. He definitely knew what he was doing and did it quickly. Plus he showed us how to use correctly!

Best Buy did a great job installing my nest cameras

Geek squad was more than helpful. They set up the ring cameras and also helped me set up the web rounter, explaining everything as they went. I certainly would recommend using the Geek Squad!

The men did an outstanding job....all worked well until I changed password for my internet....couldn't get ARLO to update the same. So basically, cameras are useless.

They did a great job. I really love that. My installs are free with my Best Buy yearly warranty.

I opted for geek squad to install my stick up cameras and solar panels as opposed to a 3rd party contractor. The geek squad agents did a great job camouflaging the camera/solar panels. They were friendly and patient!

Easy installation n works as good as your internet

THE AGENT WAS UNABLE TO PERFORM THE JOB, HE DID HOWEVER EXPLAIN TO US THAT THE SECURITY SYSTEM WE PURCHASED WAS NOT GOOD FOR OUR AREA HE DID RECOMMEND THE CORRECT SYSTEM WHICH WE PURCHASED AND INSTALLED OUR TECH WAS JERRY HE IS AWESOME AND SO SO HELPFUL

The service of the installers have been great up to now. But when you have to deal with the store and scheduling it's really not worth the hassle and the wait.

Then I bought 6 more cameras. The new geek swapped out the two that were installed previously. And now all the Arlo cameras and solar panels work once in a while. Wish the original geek who was paid for this installation did all the rest of my $3,000.00 Arlo camera security system installations

Agent Patel is always friendly, prompt & knowledgeable! Makes accurate assessments to give you the best service & installation. He double checks his work & ensures everything is working properly & will give instructions to ensure you know how to properly work any equipment.

Quick installation and answered all questions satisfied .