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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 3,377 reviews
  • Rated 5 out of 5 stars

    Ring doorbell & camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omar & Raul were very professional and knowledgeable installing our Ring doorbell and camera at our front door. I would recommend them together or individually and request them specifically for any further Geek Squad needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was so helpful with installation, setup, explained management of system. Very resourceful , knowledgeable and patient. Very pleasant. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a life saver. The Geek Squad came to our rescue. They installed outdoor flood light/camera, Blink doorbell and indoor mini camera. They were courteous and efficient. We are so happy to have this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did an excellent installation service and also configured the system with cell phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great and efficient. Aeemed to know right where everything needed to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DAVE K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY WERE ON TIME AND DID A GOOD JOD INSTALLING CAMERAS AND EVEN SUGGUSETED SOME SOLOER CHARGING SYSTEM THAT THAT WENT TO STORE AND BRUOUGTH BACK AND INSTALLED FOR US GREAT JOB WELL DONE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have a Ring wireless camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Ring wireless camera in the backyard as I face an open field. It’s very secure and even warns people that they’re getting recorded if they get too close. It records everything! I’m very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smooth. Cameras are now working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Outdoor Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is worth the money. They have the know how and the tools to install efficiently. Even if you know what to do, Geek Squad makes it easy. No stress or frustration

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very nice and helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A piece of the camera fell off when he was here. He put it back up but it fell off again and I don't like this for appearance sake. I think the appearance of two geek squad trucks was the most helpful of every thing. The neighbors guilty of vandalizing my home were thankfully home that day and are thus aware of the camera. Their knowledge was superb and they were open to questions but they too assumed I would know everything. Their needs to be more education provided with these tech devices. I am very thankful that he determined doorbell wouldn't work and thus didn't install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were very friendly and helpful. They were on time and offered further assistance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Indoor Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have peace of mind to check on the dogs and family members when I am away from the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skilled technician installed security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2nd technician did a great job. He reinstalled and rewired the security cameras that were wrongly installed by the 1st technician. Kenneth placed the hubs correctly and reinstalled the 2nd camera to face the right angle. He did everything in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with the installers very nice and professional, knowledgeable in the work they do. Sidney place the cameras in the spot where I first wanted them, which the home advisor said it would be impossible because of internet signal, not true. The cameras works great and has a strong signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very helpful in working out some issues with our ring system. As for my Fire Stick issue, I ordered a new one and it wasn’t here when my tech arrived

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of installing our exterior security camera. Complete with a solar-powered battery grid.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easy to set up and work good when they are set up correctly. Wireless Cameras work good and catch all motion in the home when placed in the right places.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation was Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my security system and Ring cameras. Although, they left the outside wire hanging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera installed over garage door w/ solar charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed the camera quickly and efficiently. It works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David the Geek Squad installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and knowledgeable person. Spent time explaining the units to us. Would call him back every time. His name is Dave. Highly recommend him!!

    I would recommend this to a friend