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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3350 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 3,350 reviews
  • Rated 5 out of 5 stars

    Geek Squad is excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was great . Puntcual, curteous and very knowlegable. Everything was great. Thank u .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes he was exceptional...I'm buying 3 more camera's and I'm requesting him again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have a Ring wireless camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Ring wireless camera in the backyard as I face an open field. It’s very secure and even warns people that they’re getting recorded if they get too close. It records everything! I’m very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David the Geek Squad installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and knowledgeable person. Spent time explaining the units to us. Would call him back every time. His name is Dave. Highly recommend him!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have known the Geek squad to be professional and reliable. Making my purchases at Best Buy is a choice i make because of the quality and services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. I really love that. My installs are free with my Best Buy yearly warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is amazing they came over and set up my items quick they were very respectful and kind i will most definitely use them again.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Installation of New Wifi Outdoor Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent never confirmed batteries were charged before installing on April 28, 2023. Lost connection 10 days later. I removed the camera, charged the battery, then replaced the camera, but the connection didn't resume, because the Agent never completed linking them to the base station.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for door pick up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for a door but doesn’t pick up until you are close. Wish it would pick up further away

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blink Camera Install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were professional and very helpful. Wish they had better explained how the Blink App works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They were good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service/product .........................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very nice and helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A piece of the camera fell off when he was here. He put it back up but it fell off again and I don't like this for appearance sake. I think the appearance of two geek squad trucks was the most helpful of every thing. The neighbors guilty of vandalizing my home were thankfully home that day and are thus aware of the camera. Their knowledge was superb and they were open to questions but they too assumed I would know everything. Their needs to be more education provided with these tech devices. I am very thankful that he determined doorbell wouldn't work and thus didn't install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skilled technician installed security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2nd technician did a great job. He reinstalled and rewired the security cameras that were wrongly installed by the 1st technician. Kenneth placed the hubs correctly and reinstalled the 2nd camera to face the right angle. He did everything in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easy to set up and work good when they are set up correctly. Wireless Cameras work good and catch all motion in the home when placed in the right places.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with the installers very nice and professional, knowledgeable in the work they do. Sidney place the cameras in the spot where I first wanted them, which the home advisor said it would be impossible because of internet signal, not true. The cameras works great and has a strong signal.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor installation services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly but not professional did the bare minimum to install did not install cameras where they were instructed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and hopefully quality. Its a I don’t think the system can upgrade to more than 8 cameras but if 8 is what you need then this is a good system connected with wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my device and explained how it all works and hooked up my system to all of the devices I asked for. He was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed our stick up back camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Gentlemen were professional and informative and answered all our questions before leaving!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I needed it couldn’t have been any better

    I would recommend this to a friend