Customer Ratings & Reviews

Tried to set it correctly. But the hardware needs looking at. Will take it into the store. Had many help us from Best Buy. Used online help and when that did not work, had agents come to the house. Computer needs to be taken into the store.

The Geek squad installed my cameras exactly where we wanted them. They were very thorough with explaining to us how to use it. They were very kind and understanding. Love our Geek squad!

Geek squad has installed allof my recent purchases Each time they do a great job. On this particular product We likely could have done it ourselves but it ncie for them to help decide camera placement and camera resolution. I would recommend this service without heistation

I haven't recieved these caeras yet to install how do I install them

The technicians had trouble putting up the cameras and took more than two hours. They left one of my front cameras out there exposed to the weather, it makes my house look bad, and when I called them to come to fix it the technician said that it's the camera. I looked at the one on the back and it can be maneuvered. I paid over $400 dollars to get them installed and I regret paying so much for this service. The pictures show how the cameras can be changed in angle.

Need new service so product can be pushed over good

They hung the cameras up where I asked, but were not able to to get into the app to see how to get them focused. I called the company that did the work and the gave me 25. oo back . The guys that were doing the work were very pleasant but could not complete the work. I ended up calling the company that makes the camera and they walked me through the process instead. A waste of $120.00 and very disappointing. I felt that I should have been at least 1/2 of the cost.

I would recommend Geek Squad for any installation. We had 6 cameras and solar panels installed around our house. The Agent was very attentive to my instructions based on our particular installation need.

Were very friendly and helpful. They were on time and offered further assistance.

The agent set up my device and explained how it all works and hooked up my system to all of the devices I asked for. He was very knowledgeable.

Was very efficient, helpful and answered all my questions.

Best Buy is simply the best when it comes to tv installs! The agents were knowledgeable and friendly. The installs are even better when you have TotalTech!

Jose and Kenneth from Best buy did a terrific job installing my three Eufy security cameras. They did a quick charge, set up the three outdoor cameras in the places that I had specified set up the app perfectly.

These cameras do some lagging. Should hv option of zooming. A lot of times the camera doesent pick up motion at your door til there walking away

Gets the job done. Good quality but not the best. Motion sensor is very good. Install was quick and easy, the guys even did me a solid and rescheduled when I didn’t have internet set up yet.

Geek squad did a good job installing all the cameras but I’m not happy with the RING cameras they are too dependent with the internet; missed recordings, huge gaps and yearly subscriptions…

The Geek Squad team that installed was wonderful. They were fast and efficient and it worked perfectly. They were patient with me, helping me learn this new device. Thank you for having such a great team of technicians.

The technician installed the camera quickly and efficiently. It works great.

These guys were awesome. They set up the system. Showed us how to use it. I highly recommend the set up with this team. I would never have gotten it right. Thank You!

The technician was 4 hours late with no notification. Once he got here he installed the mounted cameras with some thought. The “plug & play” cameras that didn’t have to be mounted he just found the easiest spot to plug. I had to move both cameras & later had my son, who lives out of state, mount them for me so they didn’t get blocked or knocked off of the counter.