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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3350 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 3,350 reviews
  • Rated 4 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two wireless cameras installed and so far so good, I do have issues when it rains, trying to see the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service! I can see everything from every angle with their professional installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed and explained our device expertly. Very good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is simply the best when it comes to tv installs! The agents were knowledgeable and friendly. The installs are even better when you have TotalTech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameraman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep was punctual and courteous Explain everything WAS THE BEST THX

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not an install. It was conecting my new phone to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blake did a great job of installing our cameras - so patient and calm and confident. We really appreciated him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clarity and range of this camera at our garage. The fact that it announces that you are being recorded is awesome!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Camera and Solar Battery Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly installed my ring cameras with solar battery charger. Completed the setup and explained how to use the system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mission accomplished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice guy who had never hooked up an Arlo. Between us we figured it out and I would not have without him. Expected someone who had been trained on the Arlo. Therefore no teaching was available for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ed Glowa was very courteous, professional, punctual and very efficient with his time. Would highly recommend his service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Arlo Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job putting up my cameras around my home for me. Not all in the exact places that I asked but still have them all mounted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has helped me by helping me update!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me purchase thus updating my computers;two. Have extended with two appointments on 2nd and ninth. I was st least 10 Generation behind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best setup! Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome. They set up the system. Showed us how to use it. I highly recommend the set up with this team. I would never have gotten it right. Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable and gave us great service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wired Camera Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians had trouble putting up the cameras and took more than two hours. They left one of my front cameras out there exposed to the weather, it makes my house look bad, and when I called them to come to fix it the technician said that it's the camera. I looked at the one on the back and it can be maneuvered. I paid over $400 dollars to get them installed and I regret paying so much for this service. The pictures show how the cameras can be changed in angle.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Did your best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to set it correctly. But the hardware needs looking at. Will take it into the store. Had many help us from Best Buy. Used online help and when that did not work, had agents come to the house. Computer needs to be taken into the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy customer service is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. Good quality but not the best. Motion sensor is very good. Install was quick and easy, the guys even did me a solid and rescheduled when I didn’t have internet set up yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a good job installing all the cameras but I’m not happy with the RING cameras they are too dependent with the internet; missed recordings, huge gaps and yearly subscriptions…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service on RING cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dominic was prompt, knowledgeable, professional and efficient.

    I would recommend this to a friend