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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3350 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 3,350 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my cameras quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted all cameras and connected them to the hub. They also installed the app on my phone which works great. They answered all my question to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb service by truly thoughtful, albeit smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was quick, thoughtful, courteous. He carried in wonderful equipment and enhanced with subdued suggestions. The quality of equipment far, far exceeds what's otherwise available i this price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These gentlemen went above and beyond to help get me set up. We had the incorrect cameras and fortunately our Geek squad team had them readily available to install for us! Very great to work with and had a great experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad very helpful

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up all my devices, ring cameras, alexa. Arrived on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service team was very time efficient and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can always rely on The Geek Squad staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have had numerous Geek Squad technicians performing services in our home. Installation of our home theater which is included the TV, stereo system, and all necessary components. They have worked on multiple computers and have never ever ever let us down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can count on Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, competent and very fast and efficient work done with excellence knowledge and skill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patience and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable and explained everything to me. He was very patient and I appreciate his patience and explanations he provided to me and my husband.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smile for the camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for security reasons. Since installing the cameras it’s been easier sleeping without worrying about others causing problems with your property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guy was awesome he made sure the cameras were exactly where I wanted them and angled exactly were I WANTED he was kind and very helpful answered all my questions and explained everything to me, excellent service with a smile!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time and showed us the best places to place the new cameras. After installing the cameras he helped us set up everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and answered questions. Knowledgeable of the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Blink Camera in a Jif

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived and connected our Blink camera in quicker than I could have done myself. After installing the app on our mobile devices, they showed us how to use/connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless tech job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent installment of our home security cam system. They made sure by double checking app and Echo connection until all work smoothly. Always a trust worthy service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Total Tech Member, the technition came out and installed my camera over my garage. Works fantastic and the light is bright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super amazed with all the new update BestBuy have lots of benefits with the membership that they offer best time to be a BEST BUY MEMBER HIGHLY RECOMMENDED THEM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave took time to explain the workings of our security system, and positioned our router and base stations in our house for optimal efficiency. Great guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Challenged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job with working on my computer. He is very smart! I am computer challenged! I already have and will continue to recommend them to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security to cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mouted my sercurity cameras no we Feel very safe sleeping at night

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with the Geek Squad Technician that came out to install my products. He was very knowledgeable and even recommended the new Router that I bought which has been a great decision for me.

    I would recommend this to a friend