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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 3,378 reviews
  • Rated 5 out of 5 stars

    Top Security System Technician--the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arranged an appointment for me to install-reset my Arlo security system. Work was completed and system in operation in very little time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great and n o problems getting the system installed. My only problem is when active I need to remove my outside flags as they trip the outside cameras continuously.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional work from the team and ready to explain details

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast & Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy scheduling, friendly service and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted two ring cameras and solar charging stations. The also offered upgrade of additional battery foe each device. Great service and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could Not Be Happier!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had so many services from the Geek Squad in my home. Bren is so polite, professional, and informative. I am very happy with her skill and installations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installation of security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys who were very nice installed my blink camera system snd connected it to my Alexa shadow box and I love it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security to cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mouted my sercurity cameras no we Feel very safe sleeping at night

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up system in good time frame.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad had to return as the subcontracter entered the wrong email address, but when they returned they got it working right in no time, excellent job, and showed me things I did not know the cameras did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have four cameras. The installation was easy and fast. The cameras work great. We used the solar panels for south, east, and west locations and plug in and battery for north. Every thing works great and we have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional ! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the cameras, I had already connected. I would suggest they bring additional mounts as part of the install process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service team was very time efficient and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my cameras quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to schedule an appointment with the Geek Squad. You get notifications when they are close and when they arrive. The two Geeks that came and installed my Orlo cameras were very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and informative

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent not only helped by installing the security system, but also helped me understand the details of using the system. I am not a savey electronics user, so it was nice to hear a language I could understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The only issue i had was that they removed all the packaging from the products purchased. I did not have any paperwork to refer to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera was installed as I requested. It works pretty well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate how patient and dedicated my tech was. I was ready to give up but he pursued and we got it up. Thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 3 cameras quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed guided us through the whole process. He was nice, polite, knowledgeable, patiend and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were better than the third party that came the first time to install the camera!

    I would recommend this to a friend