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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 447 reviews

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Rating by feature

  • Service

    Rating 4.1 out of 5 stars

  • Professionalism

    Rating 4.2 out of 5 stars

  • Expertise

    Rating 4.1 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance and installation speed of the Window Air Conditioner Install (Less than 12,000 BTUs). Many appreciate the quick installation process. Users also find the noise level acceptable and the power of the unit to be sufficient for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 447 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A/c installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend to buy the total tech membership is very good the services are professional made and don’t have to pay extra the team that went to the do the service are excellent and they explain all the installation step and they showed you how is going to be installed thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two professional young men show up at my apartment to install my new Insignia Portable Air Conditioner. Very friendly and efficient! And the product works great too! Keeps my apartment cool on those hot summer days. It’s not too loud and only takes up a tiny bit of space near my window.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Not too noisy. Great for a small room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Amazing install service technicians!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This install service was not only extremely fast, but professional, the install techs were extremely nice and helped me move a couch out of the way to access the window where the AC Unit was being installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG a/c

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is really nice, efficient, and one should really TAKE NOTE in it's description of how much air it blows out which surpasses greatly most out there in this size unit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happylady

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who came to install my AC unit were professional, thorough and kind! They explained things as they did them and showed me how to operate the unit when they were complete. I was so impressed with their work ethic! They were the BEST!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Window air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers showed up on time and were through and diligent in removing the old air conditioner and placing the new air conditioner in window. They removed the old unit and any trash from the job. My installers gets an excellent rating.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Window air conditioner installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Window air conditioner installers were professional, efficient and effective.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied customer, the air conditioner works well and the delivery/installation went smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Condition Installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of our new 10,000BTU casement air conditioner was excellent. The installation team worked with our requests, and handled the entire installation professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AC Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed my ac were very professional. They had all the tools needed for the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great GE Air Conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic air conditioner. It keeps the whole first floor of my home nice and cool. I highly recommend this GE product. The installation was professionally done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came quickly. Installers called set time and arrived on time. Did nice job and cleaned up after themselves. Whole process went as it should. Unit is working fine and nice features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great and looks good! Service did a good job putting it in too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AC works well in my bedroom. Cools room in 2 minutes. Best Buy sent an installer and they did a good job as well. I highly recommed the AC and install service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible service. The haul away people arrived before the installation. On the first installation date they cancelled with no notification. Had to find out myself. Changed date to 4 days later. Haul away people arrive before installation happened again. No communication between the two or Best Buy. The installer came in and said he doesn’t install this type of a/c. He talked to his boss and , with my help because his partner called out the unit was installed. Only good thing was this installer. Absolutely the most disorganized bad customer service of any service I have received. Will never recommend the service. I am giving this rating because the installer said it is a reflection of his service which was great. Best Buy service was deplorable

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very efficient! They showed up on time, put on foot covers to protect my wood floors. Clearly they were experts as they installed the a/c so smoothly. Very glad I hired the Geek Squad, can’t put a price tag on peace of mind :-)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Window air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were friendly and professional. They got right to work and finished in a timely manner. They made sure the ac unit was installed safely.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good unit, good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as i expected. Perfect for my set up. Installers were great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Installers were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who installed my air conditioner were very courteous and polite. The did a fantastic job.

    I would recommend this to a friend
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