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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 447 reviews

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Rating by feature

  • Service

    Rating 4.1 out of 5 stars

  • Professionalism

    Rating 4.2 out of 5 stars

  • Expertise

    Rating 4.1 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance and installation speed of the Window Air Conditioner Install (Less than 12,000 BTUs). Many appreciate the quick installation process. Users also find the noise level acceptable and the power of the unit to be sufficient for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 447 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stay in a two family home and this air conditioner cools my entire unit!!! I feel like I have central air!! Best purchase ever

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Window A/C Installatiom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air conditioning unit was installed professionally and is working fine. The installer was very knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Being Cool is Great!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are providing this product with only 4 stars now. However, if the unit continues to operate efficiently into the summer of 2023, 5 stars will be the new rating.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    portable air conditioners

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product....cools down very quickly and easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation team arrived on time and quickly installed the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Air conditioner installation well done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation for 2 air conditioners were fast and nicely done. The employees were well mannered and neat.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed and frustrated

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy kept pushing the date of installation back. I finally asked a friend to help me install it. I was told by someone at Best Buy that they would send me a shipping label so I could send the defective AC unit back. It has been over a week and I've received no label. I think I should reconsider my plans to buy a new gas stove and have it installed as well as having my old electric range hauled away.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best and worth of 200$ paid for total tech. Best of the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit but controls clunky and doesn’t stay cool at night without adjusting temps. Only complaint so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Air conditioner instaation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought airconditioner. Had it delivered and installed ... installers called 30 mi utes prior to arrival, did a great job installing. Took all packaging with them

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Frigid air was what I wanted and received.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installation of my A/C unit was proficient, fast and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy without new A/C. Cools the area off nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great and the living room gets cold.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    review for install of Window AC Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the third party for totaltech installed the Window AC Unit with no problem. They did a fine job.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Detailed installation, with great care taken to be sure work area clean. Gave instructions on operation very quiet but respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Window A/C and installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. The installation rep was even better. If Icould, I would make him my go to guy for basically everything . Very talented and a quintessential gentleman.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy installation. Easy to order. Good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would purchase again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my unit for my tenant. Overall, no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better installation than I hoped

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job installing my ac. Went above and beyond

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation Pros

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done professionally, and they were knowledgeable.

    I would recommend this to a friend