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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 447 reviews

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  • Service

    Rating 4.1 out of 5 stars

  • Professionalism

    Rating 4.2 out of 5 stars

  • Expertise

    Rating 4.1 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance and installation speed of the Window Air Conditioner Install (Less than 12,000 BTUs). Many appreciate the quick installation process. Users also find the noise level acceptable and the power of the unit to be sufficient for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 447 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Keeps me cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was a breeze with techs, they know their stuff!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guy that installed my unit was fantastic-first unit I bought was not the right size so he helped me pick out a new unit online and made sure he was the installer to put it in

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product gets the house cool really fast worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A job WELL done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient, courteous, professional. Handled all aspects of installation with attention to safety and cleanup afterwards. Also very good about communication both before arrival and afterwards with follow-up call.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    stable good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no issues or problems with the installation. Unit functions well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delay between delivery of the air conditioner was scheduled to be almost two weeks. IN addition, the day before installation I was called an an additional four days were added to the date. Your General Manager was extremely helpful in getting us through the 90 degree weather

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A/C installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, this gentleman has been to my home twice to install A/C unit & dishwasher each time he was professional and did an excellent job, thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those installers are true magicians. Highly recommend to let them do it. Dont try to install yourself as the product's written directions are in semi-English.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the medium size bedroom I put it in. I like the remote setting option.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 3 out of 5 stars

    as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys showed up on time and came prepared. They were clean and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of window air conditioner.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient installers. Knew what they were doing & were in and out in 1/2 hour, which included removal & haulaway of my previous nonworking unit.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Very professional and did the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came right on time and did the job real quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good production for price, professional installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation professionals ("Geek Squad" is a dumb name) were great. They worked quickly and were very nice people. That's important and valuable in this city.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team helped get the new AC in for my parents during this hot summer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functions flawlessly at this moment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased online. Pickup department was extremely helpful. GEEK squad was 3rd party outsourcing. Scheduled for first appointment in morning. Arrived at 5:30pm. No fault of installers. Their dispatch redefined routine without regard to customer convenience and prior commitment. Installation is flawless

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Window AC installed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AC is fine. the installation was not smooth. It seemed as though the installers were new on the job. Ripped the side installation on both sides of the window insets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good install!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a fine job--cleaned up after, and all seems to be well. And thanks to the people in scheduling, who updated me with new date, and then new time info. Installers also called when 30 minutes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two technicians who installef my ac unit were great. explained everything very clearly and made sure I was able to set it up for online remote access. they were very knowledgeabke and smart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a few air-conditioners installed. And I was lucky enough that they send us the same guy for all of the installations. And not only was he courteous but informative. And despite that the building was giving him a hard time he was very professional I would definitely recommend the geek squad.

    I would recommend this to a friend