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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 447 reviews

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  • Service

    Rating 4.1 out of 5 stars

  • Professionalism

    Rating 4.2 out of 5 stars

  • Expertise

    Rating 4.1 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance and installation speed of the Window Air Conditioner Install (Less than 12,000 BTUs). Many appreciate the quick installation process. Users also find the noise level acceptable and the power of the unit to be sufficient for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 447 reviews
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team helped get the new AC in for my parents during this hot summer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installers, quick, courteous, CoVid careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guy that installed my unit was fantastic-first unit I bought was not the right size so he helped me pick out a new unit online and made sure he was the installer to put it in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and unobtrusive.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is very compact relative to the window unit it replaced. Much smaller and very "modern" looking compared to the window unit it replaced, with better cooling capacity. A very good buy with which I am happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air conditioning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the purchase Will recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A/C installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, this gentleman has been to my home twice to install A/C unit & dishwasher each time he was professional and did an excellent job, thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Representative

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team did a great job. Both gentlemen were professional and did a clean job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those installers are true magicians. Highly recommend to let them do it. Dont try to install yourself as the product's written directions are in semi-English.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A job WELL done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient, courteous, professional. Handled all aspects of installation with attention to safety and cleanup afterwards. Also very good about communication both before arrival and afterwards with follow-up call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of window air conditioner.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient installers. Knew what they were doing & were in and out in 1/2 hour, which included removal & haulaway of my previous nonworking unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 installers were very knowledgeable and did a fantastic job we are very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this unit installed professionally by the Best Buy Geek Squad. They delivered and installed it perfectly. I did not have to deal with the weight at all. The installer was very knowledgeable and installation was completed very quickly. The gentleman explained the main features and its functioning before leaving. He was very friendly and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and quick installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gick squad was AMAZING! They were friendly, and efficiently got the job dome

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Keeps me cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was a breeze with techs, they know their stuff!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product gets the house cool really fast worth the money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delay between delivery of the air conditioner was scheduled to be almost two weeks. IN addition, the day before installation I was called an an additional four days were added to the date. Your General Manager was extremely helpful in getting us through the 90 degree weather

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation professionals ("Geek Squad" is a dumb name) were great. They worked quickly and were very nice people. That's important and valuable in this city.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Window AC installed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AC is fine. the installation was not smooth. It seemed as though the installers were new on the job. Ripped the side installation on both sides of the window insets.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No good thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it shutdown automatically I can't figure out why it does that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    stable good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no issues or problems with the installation. Unit functions well.

    I would recommend this to a friend