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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 447 reviews

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  • Service

    Rating 4.1 out of 5 stars

  • Professionalism

    Rating 4.2 out of 5 stars

  • Expertise

    Rating 4.1 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance and installation speed of the Window Air Conditioner Install (Less than 12,000 BTUs). Many appreciate the quick installation process. Users also find the noise level acceptable and the power of the unit to be sufficient for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 447 reviews
  • Rated 5 out of 5 stars

    Representative

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team did a great job. Both gentlemen were professional and did a clean job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I returned item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really give a review as I returned item for another AC.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation of air conditioner.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to urge these installers to install the air conditioner properly so that there were no open spaces. They finally did it. They didn’t know how to use it and I’m having trouble because it’s complicated.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A/C frame would not fit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, they did a good job but the frame was not installed because it wouldn't fit. Hubby had to cut a chunk out of the frame to fit over the a/c.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and very professional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the Geek Squad members arrived on time, wearing masks, and also brought their own shoe covers for indoors. They were communicative and helpful. Excellent work! Thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great portable AC unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother to have for her room upstairs her room is not part of the central and heating and she that can turn it on and off with a remote without getting out of bed at night and setting the timer so the room is already cool when she goes upstairs for the night all in all a great purchase

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your detailed review! We're happy to hear you and your mother are satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Air conditioning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the purchase Will recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 installers were very knowledgeable and did a fantastic job we are very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very fast, i wasn't have a bracket i order one from Amazon and next day early Geek Squad came to finish, I'm more than happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and quick installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gick squad was AMAZING! They were friendly, and efficiently got the job dome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fantastic. Installer was extremely professional and wore a mask at all time. He was done in less than half an hour. I would definitely recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Missing remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am waiting on my remote control for the AC. The geek quad was here however they did not reorder the remote and it is taking forever hopfully I will recieve it soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service , keep up the good work. Thank you .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No good thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it shutdown automatically I can't figure out why it does that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Guys were careful, precise, and very polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech is a Best Buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to Totaltech, my two AC units were professionally installed. One membership took away old units also. Very Pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent proffesional installed unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very perfectly done job , very convinient , proffesional installers brought ac unit and installed it within 20 min

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out to install our unit was so nice and professional. They new exactly how to do it and were in and out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did solid work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shayne and Giovani were great, the ACs were awful. Gilbert was also great with the uninstall and removal of both.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful installer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend having the unit installed by your professional.

    I would recommend this to a friend