Customer Ratings & Reviews
Customer reviews
Rating 4 out of 5 stars with 447 reviews
(447 customer reviews)Rating by feature
- Service4.1
Rating 4.1 out of 5 stars
- Professionalism4.2
Rating 4.2 out of 5 stars
- Expertise4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the overall performance and installation speed of the Window Air Conditioner Install (Less than 12,000 BTUs). Many appreciate the quick installation process. Users also find the noise level acceptable and the power of the unit to be sufficient for their needs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super professional. Contacted me day before to confirm. Called 10 min before arriving. It 10 min and they were done. Impressed.
This review is from Window Air Conditioner Install (12,000 BTUs and Larger)
I would recommend this to a friendRated 5 out of 5 stars
Comes with remote control we love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend this air conditioner. The Best Buy clerk was very helful with my purchase plus the delvery was on time.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Installers were friendly, efficient, thorough and left the install area clean.
I would recommend this to a friendRated 5 out of 5 stars
5
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dude was great easy to work with and was right on time
I would recommend this to a friendRated 5 out of 5 stars
what?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they were in and out in no time — and left no mess behind — did a great job
This review is from Window Air Conditioner Install (12,000 BTUs and Larger)
I would recommend this to a friendRated 1 out of 5 stars
Not the product shown online
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The listed specs on this unit state that it includes heat. Not only does it not, but Best Buy can not seem to even access a unit that does come with a built in heater. I did not discover any of this until I had purchased the unit and Best Buy had installed it in my apartment. This has put my in an awkward position, as the state of CA mandates that apartments have heat. As it sits, I cannot legally rent or sell my apartment without either replacing the ac unit or installing a separate heater. I thus attempted to return the unit, but apparently it isn't eligible for Best Buy to come pick it up as it was shipped direct from the manufacturer. They can't take it back, and can't exchange it for another with heat. I am not a litigious person, but I don't know how to proceed here.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible “service “. Never buying frm Best Buy agn
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst installation experience I have ever had in my life. Look at all the calls I made. 3 cancellations, no shows, inability to take unit down. Will spread the word on socials. I never got call I requested after escalation.
No, I would not recommend this to a friendRated 5 out of 5 stars
Fast, professional and cleaned up!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was done by a courteous, professional, and fast young man. I was fully at ease with him in my apartment.
This review is from Window Air Conditioner Install (12,000 BTUs and Larger)
I would recommend this to a friendRated 2 out of 5 stars
Installation of window a/c
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The a/c arrived on time. Three techs came to install. Installation was very sloppy. They left bits & pieces of sticky, spongy tape on the unit & my window. Had to redo. Should have done it myself!
This review is from Window Air Conditioner Install (12,000 BTUs and Larger)
I would recommend this to a friendRated 5 out of 5 stars
Installers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were very professional, quick, friendly and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Service review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. So professional.clean and respectful. Great art time keeping
I would recommend this to a friendRated 5 out of 5 stars
Great installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend getting your tv installed by these guys
This review is from Window Air Conditioner Install (12,000 BTUs and Larger)
I would recommend this to a friendRated 5 out of 5 stars
Rocky's Rock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great team that came over for the install. Very friendly and professional.
This review is from Window Air Conditioner Install (12,000 BTUs and Larger)
I would recommend this to a friendRated 5 out of 5 stars
Love installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Very knowledgeable workers. Polite, timely, etc.
I would recommend this to a friendRated 5 out of 5 stars
SK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No regrets whatsoever. I am definitely pleased with my purchases
I would recommend this to a friendRated 5 out of 5 stars
Air conditioner installation
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.installed as scheduled. Using it to maintain a comfortable climate in a NYC tenement.
I would recommend this to a friendRated 5 out of 5 stars
Installed wall A/C
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were great, they were so professional and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Window AC install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and friendly service. Will definitely use rhem again.
This review is from Window Air Conditioner Install (12,000 BTUs and Larger)
I would recommend this to a friendRated 5 out of 5 stars
AC and heater installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, efficient and professional. Arrived on time and completed work and cleaned area.
I would recommend this to a friendRated 5 out of 5 stars
Ms.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the overall results with this project
I would recommend this to a friend