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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 447 reviews

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  • Service

    Rating 4.1 out of 5 stars

  • Professionalism

    Rating 4.2 out of 5 stars

  • Expertise

    Rating 4.1 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance and installation speed of the Window Air Conditioner Install (Less than 12,000 BTUs). Many appreciate the quick installation process. Users also find the noise level acceptable and the power of the unit to be sufficient for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 447 reviews
  • Rated 5 out of 5 stars

    Senior Jim is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Senior Jim is the best installer. He’s put in a new dishwasher and air conditioner in the last month. Very happy with his work!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service, expert knowledge, Quick Installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation well done and care for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O my goodness it was so words can't well Priceless ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AC install was fab

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy install AC contractors were great. I highly recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigadaire window unit air conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, neat and courteous. Expert installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ac installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Install guy did a great job. Thorough but quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Conditioner Installation Team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and Personable Team Quick and Complete Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like having peace of mind, I've purchased Geek Squad protection before, and Best Buy has always kept their word

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I don’t know what I paid for

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t even install my air conditioner. They simply stuck in unit in my window and closed the window down on the unit and that was it. They didn’t screw anything in and told be the foam doesn’t fit and to do it myself later. I still have all of the parts they were supposed to install in their plastic bags. I want Best Buy to send someone else out to do the service I paid for. I keep calling the store for help and they don’t answer their phones. I have been trying for 3 days to get in touch with someone to help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrated Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid to have air conditioner installed. Was not installed correctly. They sent someone out twice, still not working. Now they want to send me a new air conditioner only after I "uninstall" the broken one and load it up and return to the store. and will have to pay for a new install fee. No thanks. Very disappointed in how this was all handeled.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Great service. They Did a fantastic job

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Window Air Conditioner Install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was great. However they left tape put on at the factory clearly visible. Failed to show me how to operate the device (which caused an urgent call to BestBuy). They were quick probably less than 5 minutes ...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best installers ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Very polite. Installation done professionally. Removed/disposed of old ac. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air conditioner installation review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was very professional the men showed up on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was good effective cheap and easy. I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer - Sebastian was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally done and very knowledgeable about the equipment. And he cleaned his mess! What more could you ask for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, professional install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived in time, listened to my concerns and got the job done with minimal mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy install service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install loved the workers and they worked very hard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my air conditioner. Remote with Wonderful features.

    I would recommend this to a friend