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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 447 reviews

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Rating by feature

  • Service

    Rating 4.1 out of 5 stars

  • Professionalism

    Rating 4.2 out of 5 stars

  • Expertise

    Rating 4.1 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance and installation speed of the Window Air Conditioner Install (Less than 12,000 BTUs). Many appreciate the quick installation process. Users also find the noise level acceptable and the power of the unit to be sufficient for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-447 of 447 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    GREAT JOB!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went quickly and easily - for them. If we had tried to install the AC it would have taken hours!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    no title

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good job, quick work, no problems, nice guys, great job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job with window A/C

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My window A/C was installed exactly right. installers were on time as scheduled with no fuss and I will do this again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    BEST BUY CUSTOMER NO MORE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air conditioner works fine after it took a month to have it replaced/installed. I am surprised that Best Buy is still in business with the POOR customer service they provide. For a month, someone from Best Buy called me every day...one day to schedule the install and the next day to cancel and for me to call and reschedule. A week after the install, I still received calls trying to reschedule my delivery/install. NOT GOOD...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GE Air Conditioner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like the way it fits but I wish that I purchased a larger size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    air conditioner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service friendly technician would do this again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    vandals could not have been worse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy refused to complete delivery and installation. Damaged my home due to incompetent deliverers 400 lb+ man climbed over on retaining wall instead of walking down path. then, Best Buy took weeks to assign an adjuster

    No, I would not recommend this to a friend