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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 61 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 61 reviews
  • Rated 5 out of 5 stars

    Great Service - Knowledgeable Staff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service - Knowledgeable Staff . Very Easy to work with

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgraded easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to upgrade my new dell W10 system to W10pro with a few clicks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    windows 10

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to install, great price and performace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade to 10

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to navigate and brings it up to better than needed for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta go Pro

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really needed Windows 10 Pro and we have not been disappointed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great price and I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to upgrade from win 7

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This took a while bit patience is key. It upgraded and nothing was lost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly fine, upgraded my key to a new build

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased with a desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was needed for an upgrade from Windows 10 home for business purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Just what I wanted. Worked great Best Buy rocks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed update

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to update from Windows 7 to 10. Windows 10 works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Update

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every computer needs this upgrade. Get yours soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to do!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this was the easiest windows upgrade I've ever done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to allow remote access. I like Windows 10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop windows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Will recommend to freinds and family

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should give you the option when buying laptop bought it once and had to buy again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Keys are being sold by Best Buy. BEWARE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give less than 1 star I would. This key didn't work. I tried everything. I work in IT so this is generally a no brainer. Now I have lost over an hour trying everything and when I tried to call the store I got transferred to the Borg Queen who told me that I couldn't reach the local store but I could wait another 47 days and 23 hours for a Geek Squad member to come on the line. I hung up on her.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not responding

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right a way after the trouble to get the install to work. I start receiving not responding with the programs inside.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to purchase due to software my company uses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase due to the software my company uses. Installed it on a brand new computer. However, had to return the computer for a different one. Best Buy would not refund $100 that I paid for this software. And Windows would not transfer software to the replacement computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not using this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not using - it wants to put all your private info on "one drive" & will not let you update your documents unless you are signed on where they can see everything.

    No, I would not recommend this to a friend
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