Customer Ratings & Reviews

The agent mounted cameras up front and back.. and was awesome talked me thru how to set it up over phone as well. Installation was fast and he advised me if I needed anything or have any trouble someone would come out. Tonight my front camera stopped it took them just a few minutes to get it back going. Geek squad is the best I highly recommend. Thank you for getting everything going for my family.

Austin was very professional and asked out input on camera placement. He took the time to show us how to use the cameras and the app as well. Thanks!

Perfect view & Sound. Great clear video at night. Clear Video & Sound at day light.

The gentleman who came out was very professional and had a lot of knowledge about the Arlo Security System. As he installed my system, I was asking questions. Throughout the process and he did not hesitate to answer any of my questions. When he had finished, he showed me the setup on my phone and still continued to answer my questions. Great job Geek Squad and great customer service from this gentleman

Had our ring cameras mounted on the outside of our house and they did a wonderful job. All 4 cameras are working great. Feel safer with them there.

Mitchell geek squad person did an excellent job was patient took his time work with me to resolve some issues had to uninstall the wired doorbell and install a battery operated one. He is a great agent and an asset.

Installer was very knowledgeable and efficient. Installed both cameras in less than a hour. Very friendly and answered all questions..

The agents were very knowledgeable, pleasant and did a great job installing my new TV.

We loved our 1st system so well, we bought a 2nd system for our other home. We can see / hear what is going on 24/7 265 also with 2 way talk / hear. Great quality picture / video. Great price. not sure yet what the "recording will cost" as we have 4 months of "free" storage recording...so well see...only drawback so far is the battery...you have to watch your settings / recording as you can burn thru a battery in days / week....its a learning curve...

Installed all of my cameras and had to move them around until I was happy also connected all of them to my phone and also took the time out to explain it all to me and my daughter

The agents were so professional and knowledgeable and kind but unfortunately they couldn’t install the cameras because I don’t have any plugs to connect them. So I have to call an electrician first. Sadly they weren’t able to install them

Solar panel was installed easily. Looks good and much better than using batttery.

The installers were very knowledgable and professional. They did the install quickly and it was done well. They were also very friendly. I was very pleased with them.

Austin got the camera system restarted and everything is working great.

Used their install service twice so far. Two different installers. Both nice and helpful. Installs went fairly smoothly.

Although they may be easy to install, the GeekSquad quickly and professionally installed our wireless cameras. They took all of the time needed to answer our questions. When they left, we were using the cameras to their full potential and knew how to adjust them. Highly recommend!!

Our Tech was knowledgeable, professional and courteous!

The installation guy was fine. Behind-the-scenes people were terrible. I had given my cell number several times, making sure it was the number to be used. No one showed up for my appointment, and when I called, I was told I'd been called several times and hadn't answered. It turned out they had called my landline which I didn't hear, and it doesn't take messages. Then I was expected to wait a few days to reschedule for something that wasn't my fault.

The representative went above and beyond to try to fix the problem. Without being able to get into the site because my mother locked us out, he tried every trick in his book to create a work around and still get the install completed. Unfortunately he was not able to do so but I admire his tenacity, his knowledge and professionalism

Good service. Friendly and thry have great tools that they must.