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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 3,377 reviews
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that came out was on time knew the product and how to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eddie was very helpful and maintained his professionalism through his communication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased three security cameras and the Geek Squad set them up for us, they went beyond answering our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 2 ring cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable in helping me set up the app, Ring Cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed cameras expertly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I requested Jeff Morey as I have used him in the past. He quickly and expertly does the job. Did a great job demonstrating the software as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek quad did excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent personality and knowledge of his job. I felt very safe with him in my home. Also patient with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job was done perfectly. It was quick and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my camera quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed 4 Wifi cameras and 2 solar panels. Agent was very cooperative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! On time, prepared, and answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tested Nest doorbell video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable technician and courteous. He took his time to troubleshoot the device and figured out it was defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman was patience and pleasant and did his best to ensure his installation accommodated our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came on April 13 and did an excellent job, took time to answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blink Camera Kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good I had to call back Best Buy geek squad to relocate the cameras the view at the current location is kind of obstructed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is excellent choice for me. Punctual and they explained all what was being done and answered my question s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREEEEAT AGENTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENTS SAW WHAT THE PROBLEM WAS AND TOOK CARE OF IT, WILL BE USING THEM AGAIN, IF NEEDED!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera reinstalled.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remounted camera that fell off in the storm. Rapid repair and arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation professionalism in check.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh normally took care of the installation needs, but I volunteered on my side this time, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi camera easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After mounting the camera, the agents connected it to my Wi-Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my ring cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional, very knowledgeable. They were very prompt. I had an issue with my camera they came back and fixed the problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Swann cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job overall camera's are ok lots of call to swann

    I would recommend this to a friend