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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 3,377 reviews
  • Rated 5 out of 5 stars

    Ring Cameras and Doorbell Solar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve is Amazing, really knows his stuff. Very easy to work with, does exactly what you ask

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad mounted my added Arlo cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the cameras were mounted just fine to show wha I needed to show with them around my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will definitely count on the Geek Squad for any future installations for my home. Friendly customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was excellent. Kip and Garrett make a great team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The agent showed me how to work my cameras, but he

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent showed me how to work my cameras, but he did not mount them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that works well around the house. I recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad tech was fantastic. He gave excellent instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring wireless exterior security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a spot we needed security camera coverage on that was easy to deliver with this Wi-Fi unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jamie and Steven were very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad checked Ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew exactly what to and was quick and efficient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had geek squad for awhile now. This was the worst experience I’ve ever had! I love love you guys but this time was not good. No one told me that you contract this work out. You sent a newbee to my house. My sales rep told me they would come and show me everything. This was the guys 4th install. It was horrible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outside safty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service good instructions on time knowledge of products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was done efficiently and the installer was kind, courteous and knowledgeable. Her name was Renea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi fi camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by installer Knowledgeable team , work was done on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Fast and easy installation by a professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SimpliSafe Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a problem with the initial install -- cameras kept dropping out. They immediately come back to fix and now they work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carlos with Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Carlos was amazing. Very helpful and great at offering his expertise and advise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relocated and reinstalled Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always your Tech’s we’re timely; courteous and knowledgeable, we love the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and fast job. Explain very clear too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cancelled service time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service time was cancelled. by me. To call again for another date.

    I would recommend this to a friend