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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 3,377 reviews
  • Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service very professional helped answer any questions we had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the time to show me how to change batteries, set for people motion, and different placement of camera than we thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad takes TECH SAVVY to seniors.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helps this senior lady pick out proper headphones for me because of loss of hearing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my camera’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my cameras and set up the registration all I had to do was show them where to place them and they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremey & Damon were great about getting things set up & going above and beyond! They were very patient with having to come back to get some things straightened out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He called to let me to inform that he was on the way. very profession

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vey fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did an excellent job. I love my home security system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Computer Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with efficient and professional computer setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS Favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always recommend Geek Squad as valuable investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and knowledgeable on the given task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service with friendly approach. On time with instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as always

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job as always and explained everything so I could understand it with out being a rocket scientist. Thanks so much.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Super sloth slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was suppose to be an 8 camera install outside . As a total tech member I was suppose to be covered , but the third party company charged me extra for them having to get a taller ladder out. They had a 6 ft ladder and don’t go on the last two steps for safety. After dealing with that it took from about 10:00 am -5:30 pm to install only 4 cameras instead of the 8 needed. Best Buy needs to be better about who they use and whether they have the skills and staff needed to perform the jobs so not to waste customers time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been satisfied with service. On time good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and courtious serivce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was extremely helpful during this installation. I love my Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very excellent installation service! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    Camera install Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a camera system that had failed. Installer did not take the time to install properly and walked away from it. Refused to install 3 cameras that they had previously installed. Did not know the product and would not take the time to call Tech Support. When I called tech support I found out the Geek Squad agent was very misinformed about the cameras. I have used the Geek Squad for over 25 years for vehicle stereo installation and remote start. The installer (Matt Zorn) is excellent. However all GeekSquad agents are not created equal. I would have been better off with a theirs party installer on the camera system. Very disappointed!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Ring cameras.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad replaced 2 of my ring cameras, connected and explained everything to my satisfaction. Very professional and knowledgeable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very informative and explained everything about the Arlo cameras. He also walked me through the app with setup and the position of the cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go to Best Buy it's the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to get cake up to get them from Best Buy it's the best place you can go Best Buy is just the greatest store you want to make sure you get your stuff from Best Buy

    I would recommend this to a friend