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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,377 reviews
  • Rated 5 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installers are the best! Installer was kind! Was very informative!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geak squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Prompt and personability. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who did my install were very helpful and knowledgable. So glad I had them do this install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. they mounted the cameras properly to view the intended area,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Geek Squad are the best great service on time friendly , respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gary was very patient and informative. I hope if I need the Geek Squad again I get him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick snd easy device great customer service! Great store! Service reps are friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable and gave great recommendations on other equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed my cameras quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job and I would recommend him to my colleagues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel safer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to keep an eye all around my house especially when I'm away. Had these installed by Geek Squad. They've worked great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    New camera and panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a brand new light camera and solar panel, had it instaled and it will not chage the battery with panel facing south.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mounted camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted cameras, solar panel, and extra battery. Also connected to ring app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are on time, knowledgeable and very careful with the item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. on time. very professional. satisfied with work done.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Had 3 different Geek Squad guys come out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am believing the Consultant put in wrong order to install our camera...which we ended up returning after 3 different guys came out. Very frustrating, plus had to go back to the store 3 times, one for return of defective camera.....which the guy had already drilled holes in our house for. The second guy saying he didn’t do that kind of install and the order on the receipt was wrong and the third guy said I needed an electrician. These guys were all very nice and tried to explain, I just wanted my camera hung. This also happened at a time when the Consultant couldn’t physically come to the house because of Covid19, I think that was the overall problem. Anyway, we were tired and just returned the camera to the store for a refund. We met with a very helpful Manager, who understood and gave us our refund.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Amazing Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love your Geek Squad they work fast and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the courteous and professional installation service! They even gave great tips and recommendations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing like good old geek squad X-D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best quality work i have seen in a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MULTIPLE INDOOR CAMERA INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instalkers were knowledgeable, quick to get the job done, abd were in and out in no time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service was done in a timely manner

    I would recommend this to a friend