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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3341 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 3,341 reviews
  • Rated 5 out of 5 stars

    Geeks installed outdoor monitors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the work Matt has performed to help me secure my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Geek Squad. Best ever and use them a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation. Geek Squad technician was very professional and dedicated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Love it Love it Love it Love it Love it Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MULTIPLE INDOOR CAMERA INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instalkers were knowledgeable, quick to get the job done, abd were in and out in no time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed several cameras around my house. The installer was very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed my camera's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was great very knowlegable xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the cameras and explained its functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for getting my printer to work via wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for the Geek Squad that helps us when we need their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Hid the wires to have a cleaner look. Love the extra protection!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing like good old geek squad X-D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best quality work i have seen in a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. they mounted the cameras properly to view the intended area,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anazing Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features!! Amazing price. Works well with Amazon Show.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. on time. very professional. satisfied with work done.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No work done therefore unable to evaluate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer initially showed up about 10 days ago and indicated that the order was incomplete because it did not include information about installing 4 additional cameras and solar panels and advised me to go to the nearest Best Buy to obtain a more accurate order and a new appointment. He never showed up for the new appointment which GEEK Squad had confirmed with him. Moreover I had arranged to be off work today to accommodate him. It took a 72 mile trip and two hours in in your store to reschedule today’s futile appointment. Now going on to 2 months since the original request /purchase for installation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are a fantastic group of professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Patience and answered all questions to best of capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless camera I ever purchased. Battery life is ok but voice is a huge plus.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Had 3 different Geek Squad guys come out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am believing the Consultant put in wrong order to install our camera...which we ended up returning after 3 different guys came out. Very frustrating, plus had to go back to the store 3 times, one for return of defective camera.....which the guy had already drilled holes in our house for. The second guy saying he didn’t do that kind of install and the order on the receipt was wrong and the third guy said I needed an electrician. These guys were all very nice and tried to explain, I just wanted my camera hung. This also happened at a time when the Consultant couldn’t physically come to the house because of Covid19, I think that was the overall problem. Anyway, we were tired and just returned the camera to the store for a refund. We met with a very helpful Manager, who understood and gave us our refund.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was thorough, knowledgeable and patient with my questions

    I would recommend this to a friend