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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3334 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 3,334 reviews
  • Rated 3 out of 5 stars

    Did not connect Ring tone to door chimes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Burt the tech did a great job installing the Ringtone door camera and 2 cameras. However, he but did not connect the door bell to the inside doorbell chime and said that Mark would have to do it. I had to call to Best Buy to make another appointment to complete the job.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who came and installed my cameras was a third party. I had Google Nest Cam IQs installed. They have to be plugged in, so I had the cord run into the attic instead of the wall. The plug was too short and the guy that installed the cameras made a run to Home Depot to grab an extension cord. He wanted to make sure they were working properly and were positioned correctly. I really appreciate that he went out of his way.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The installer was thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring Camera Installer did a great job! He was more than helpful. He made sure everything with the cameras was working properly and catching the security zones we wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Alvaro was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely please with Alvaro’s work on the install! He didn’t need any direction and installed the cameras perfectly! I prefer using Al to do all of my installs now. He was so patient and self sufficient! He took his time and angled the cameras and solars perfectly! He also had a great attitude! I throughly enjoyed working with him and will request him for my future mounts!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant get any better than geek squad yo come and fo the instal yotal tech members ship rocks i buy all my electronics from best and get free installs ine saved 600 buck this year so far and plant yo save way more they install everything from car stereo to home everything i buy s dishwasher they put it in i buy a car stereo for my sond car they put it for free

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Great Arlo wireless camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless cameras for the house. Fantastic installer who install the cameras. So far everything is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed security cameras on my house. Was very professional and explained that the use of the equipment

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK, Best Buy just sent me 7 requests for a survey on the items I purchased for our new home. That aside, the service I received from the installation crew was great. Two TVs, Sound system, and Ring Exterior. Everything went very well. I believe I also received a dozen emails for a 3-month trial of Apple Music & Apple TV. I figure I have 3 years coming to me. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer sent by Best Buys - Horrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo Sercurity Great Outside Installer Sent by Best buys . A serious problem. made a mess of things ( Email address, etc) Location of one of camera. It has taken me a month to fix some things. Geek Squard & Arlo Support are Great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Roland is the BEST Best Buy installer!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roland did an amazing job for us with installation of new Arlo camera, solar charger, and Eero 6+ mesh unit!!!! Thank you for setting up everything and explaining it all!!! All is great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    3rd party install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and patient. Unfortunately 2 camera batteries already dead.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Punctual and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and provided me some input on installing the cameras. They were great!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Field Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came and located the best places for cameras. they installed and made sure they were working properly. the whole setup was configured on the APP and explained in plain language.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Blink System Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed 3 outdoor Blink cameras and doorbell in an hour. He called about 30 minutes ahead of his arrival to let me know he was on his way. He was familiar with the system and quickly installed the doorbell and cameras in good locations. He provided basic instructions and answered questions in a friendly manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job and helped us get the app working. The job was done quickly and professionally. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring camera connectors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Alex, installed 3 Ring cameras to solar panels and made sure everything was working correctly. He was very quick, very personable and professional. Should I have any questions in the future, he offered his number before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were incredibly competent and fast, and installed this seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Wireless Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great when they came out to install the wireless cameras. They were both knowledgable and helpful. It didn't take them long to get the installed and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my camera quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my camera in a very good location and I am impressed with my installers knowledge of the products and security they provide.Great Job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed outdoor motion sensor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD came our home in Durham and installed a motion sensor on our outdoor patio area. They did an excellent installation of camera, which is working perfectly day and night. Good work and kudos to the Geek Squad members.

    I would recommend this to a friend