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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 3,378 reviews
  • Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was done quick and easy. They helped me set up my app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent had a few tweaks worked it out well thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted camera and set everything up for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough great stuff about BestBuys Geek Squad. They are always fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2 Thumbs Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was very polite and knowledgeable he was fast and gave suggestions to my husband,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great, outstanding service. I could not have asked for a more perfect job. They was the greatest

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ArloNo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a mess. Only a costly solution in sight. Bought in March. Installed wrong. It's May 22 and we have to switch to Ring at our expense. We've had a March through May maze of agents and changes to no avail.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service and nice guys!! Heck they can come back anytime!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great! Answering my questions etc. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They ran into some problems getting my product but they did stay and work until the job was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is great. They always are on time and so efficient when installing services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was excellent. He took his time and went over every detail.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Feel squad need training

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st appt scheduled a rep called me to reschedule due to rain. Understandable, he mentioned the can’t work under rain. They knew based on conversation and my sostén what my product was. They reschedule for the following weekend. Then the appt day came and cancelled saying that the geek squad can’t do Wired cameras. I was beyond upset because I wasted so much time and money. Missing work and couldnt take my son to basketball.. just to learn that the Job couldnt be perform. Your Staffing needs more training. Ask the proper questions before Wasting people time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not so great...I expect better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not thrilled with the installation experience. Had to reschedule, the delivery/installation company is not affiliated with best Buy and they just are not as great. I was hoping they would understand the product but they don't. Don't really recommend them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad installed an added Arlo camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the boys they were very nice, but my camera is not working right and I do not know the right words to explain what is not happening basically it isn't recording anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great. Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Installer very friendly n helpful. Helpful after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my Ring Doorbell. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team that put up our iutdoor cameras were excellent, careful, fast and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Perfect for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for what I want. I got the hang of it now. Easy setup and it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent did an awesome job with install on garage opening

    I would recommend this to a friend