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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 3,378 reviews
  • Rated 5 out of 5 stars

    installed 4 cameras and instructions given on how

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    followed instructions on where to place and showed me how to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOST EXCELLENT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SWEET!!!! Highly recommend! Can't say enough great things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Arlo system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a fantastic job installing my camera system!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professionalService!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job on troubleshooting the problem. All is good;

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved the issue, and improved our system. Had everything didn't have to come back.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Questionable third party provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my security camera but were not able to connect the video. Useless without video. Tech??? Not so much. Not happy they used a third party provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job putting my screen protector on and it works great now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good svc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Service does the job it was intended to do. Great placement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the ring service for my house and the service man was very friendly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it is not the installer its the whole service proc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation went fine. Came after time span of wait time. This was third attempt to install simple Ring system, Everytime they had to come back it took 3 weeks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect security system. It fit my lifestyle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squid did a wonderful Job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did A Wonderful Job getting all my cameras up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job - even though it was raining!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Was knowledgeable courteous and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team arrived on time and handled every aspect efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad was on point...they don't leave until you are satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Arlo security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installing them in the right places that they needed to be on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Well it was hooked up anyway

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was ok but they don’t give them a ladder to install the camera if it’s over 6 feet off ground. Mine was about 9 feet so I had to install cameras myself. They did discount the install after I complained though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional through the entire process. Thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed my cameras fast and easy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cameras are working fine. thank you Geek Squad- feel at peace now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by geek squad. They never disappoint

    I would recommend this to a friend