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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 3,378 reviews
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was returned the guy that came out said they could not b hardwired

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great and the equipment works really good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Flood lights not installed properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Best Buy install Blink cameras and floodlights. The first night the floodlights did not come on. Called and they sent someone else out and all she had to do was take the tape off the batteries and tighten the back on so that it had a connection. It was not geek squad who installed them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was professional and knowledgeable about product and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, easy to work with and helpful. Handled installation quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Geek Squad. Very professional and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked them being very prompt. I would recommend them to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Service Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service very knowledgeable with task

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent is able to assist right away and it was a easy installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that came out did a very great job explaining everything to us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer gotta advise to maximize the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer gotta advise homeowner on how to maximize product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great geek squad did a wonderful job and very fast paced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jim and Shane (can’t recall other guys name) from Geek Squad were amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Professional Quick Knowledgeable Neat look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring cams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, Ring cams were installed and working properly. Thank you!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So-So

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician was pleasant, but ran into issues getting the cameras synch. What was suppose to be an hour service call was much longer. At the end of it all of the cameras were NOT mounted and working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with the instructions of the product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never installed appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never showed up for installation appointment. Never called for a shorter window the prior like they usually do so I called to verify the appointment and was told they would be there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    our security cameras were installed in a timely ma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little help in positioning would have been appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice guy Good worker Clean worker and very respectful.

    I would recommend this to a friend