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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3335 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 3,335 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Pay to have the installation done! It's worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trina was the best help for us. She explained everything she was doing and walked us through putting the security cameras through installing the APP. It was so much easier for her to do the installation rather than taking a day out of our schedule to figure it out. Two cameras were installed and APP information figured out in less than 45 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Simply The Best Cameras and Recording System Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SimpliSafe Cameras Capture It All! This has been the best investment ever, and I have outside cameras for the front and patio. Every movement is recorded in seconds. I'm delighted, and the monitoring system is the best.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Installation for camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech was great and quick. cameras have been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my cameras efficiently and quickly. They were very professional, and answered any questions or concerns. I definitely recommend geek squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fred is super knowledgeable and skilled. We really appreciated his work installing our home security

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camaeras. I personally did not like the fact that it runs on baterries. The batteries do not last long. (Maybe 2 months).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough, Patient and Knowledgeable Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ivan of Mastec Advanced Technologies was terrific. He was patient through the location walkabout, unboxing the items and software installation, and he did a faultless installation. After the installation, he explained the software and how the camera system works--he was cordial, patient and knowledgeable throughout. I would hire him anytime!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Happy with this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time , professional and knowledgeable. I had problems with WiFi the day of installation and he was very understanding and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Techs Are The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were prompt and professional. They mounted the camera in the exact spot it need to be. They were friendly and engaging

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed cameras in my house . He did a great job. He was very respectful of our property. He very informative about the product we were receiving . All an all a gud guy.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Wireless Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was professional. Agent was extremely knowledgeable and willing to explain the technology.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed on 7/7/23. On 7/25/23 it stopped working. Had received e-mails from Ring Team on 7/19/23 and 7/23/23 that it was time to recharge battery but sinc I had the Solar Battery I ignored them ).

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Ring Spotlight was installed professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that came to install our Ring Spotlight camera, Carlos, was very knowledgeable and friendly. Once installed I didn't light where it was mounted so he changed it to were I wanted and did it with a smile. He took his time in showing us how it worked in addition to some tips. He was very peasant and easy to talk to; didn't make you feel dumb when I asked a lot of questions.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Capable & professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was professional and respectful. Very knowledgeable but gave simple understandable instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Agent was awesome, very professional.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my seven cameras were mounted in trees outdoors. The agent was familiar with the cameras and how to set them up. He cheerfully climbed up and down his ladder and never complained. His goal was to ensure that the system worked perfectly and that placement was to my satisfaction. A week after my camera system was installed one of the cameras failed. Troubleshooting with Arlo didn't help. The agent returned to my house and set up the replacement camera that he brought with him. He was awesome. Raymond Lane.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff with Geek Squad installed my spotlight camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff and his team installed my spotlight camera in record time and with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    The geek squad was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that installed my camera were professional and quick! Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Knowledge

    Rated 5 out of 5 stars

    Very knowledgeable installer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tec was very knowledgeable and took the time to explain how to use our Blink security cameras and our Alexa device...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several delays in keeping the installation appointment, the technician installed two Ring security cameras and offered helpful information about the products. The information was clearly presented and appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Microwave install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech removed and knstalled my microwave no mess andverh pleasant

    I would recommend this to a friend