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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3296 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 3,296 reviews
  • Rated 5 out of 5 stars

    Service Completed as Promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex was an Excellent Solution Provider. Would have him install cameras again.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Simply The Best Cameras and Recording System Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SimpliSafe Cameras Capture It All! This has been the best investment ever, and I have outside cameras for the front and patio. Every movement is recorded in seconds. I'm delighted, and the monitoring system is the best.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quickly finished the installation and did a very professional job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera and ring door bells

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Explained everything and showed how device works

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my camera quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my camera in a very good location and I am impressed with my installers knowledge of the products and security they provide.Great Job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Wireless Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great when they came out to install the wireless cameras. They were both knowledgable and helpful. It didn't take them long to get the installed and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and professional. They wore shoe coverings to not mess up my floors. Very communicative, explained the setup and how to use the cameras after they were done.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    WiFi and outside cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan did a great job. The product is taking time to get right. One camera is not charging with the solar panel. It is out of battery in a week with a solar panel.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Knowledgeable and informative. Friendly and courteous. Great to work with and appreciate their service and install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my cameras!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional when installing my cameras. They were also very accommodating in teaching me how to use my new camera system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N. Lewis is one of your best techs at B.Buy & GS!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your technician, Nathaniel Lewis is extremely professional, thorough, thoughtful, and knowledgeable in his field. He went over and above to install the equipment according to our needs, and was very gracious and pleasant to deal with. I would recommend him highly and hope that he is rewarded by Best Buy for the excellent work he does - Pam Nicholson - Customer

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed cameras in my house . He did a great job. He was very respectful of our property. He very informative about the product we were receiving . All an all a gud guy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Fabulous installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon and Jimmy set up 8 cameras in an old house with such caring attention to detail. It wasn’t an easy job. I have peace-of-mind with the security installation.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional and very knowledgeable thanks again geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service at a Very Fair Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 2 Ring Solar-Powered Outdoor Spotlight Security Cameras with the corresponding solar panels. As I am not very handy, we decided to have a Best Buy technician perform the installation. We could not have been more pleased with the outcome. The technician arrived right on time and was very professional, meticulous, knowledgeable, efficient, friendly, patient, and helpful. He answered all our questions and never appeared to be in a rush to finish and leave. We would highly recommend this service to all our friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    GREAT INSTALL EXPERIENCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TECH WHO CAME OUT WAS AMAZING. HE GAVE ME A FULL EXPLANATION OF THE PRODUCTS HE HAD INSTALLED AND WAS EXTREMELY PROFESSIONAL.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained everything we had questions on. Made sure we knew how to use the product before he left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Max was my geek squad representative. He was excellent - He did a great job, extemely courteous and helpful. Highly recommend without hesitation

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 5 out of 5 stars

    A great, conscientious installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roger installed my Ring cameras and Ring Doorbell camera. He adjusted them to make sure they were pointed in the right direction and blocked some areas where there was too much-unneeded motion. He also taught me how to use the app. Roger is very conscientious with his work and has a good personality. He also reminded me to call if there were any problems later.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Super enjoyable team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing I looked in my spam email because I was waiting for this email to review my in home installion from the geek squad. Super knowledgeable super clean and aware to take precautions, the Asian guy that handled my cameras knew so much, I didn’t have to question his ability. Very quick, had lots of patience with me. Was training a girl while performing service and still was not distracted or didn’t take time away from doing his job. Definitely recommend because I knew I would struggle with putting cameras all by myself.

    I would recommend this to a friend