Customer Ratings & Reviews
- SKU:
- 9531093
Customer reviews
Rating 4.4 out of 5 stars with 3346 reviews
(3,346 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
still not installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never installed excuse after excuse after excuse. why so fricking long?
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of time and money rip off
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charge me $100.00 dollars to install 5 min worth of work then told me how simple it was I did the next one my self in 2 mins I felt cheated.
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for taking time out of your day to share your thoughts with us. We are happy to hear that all of your cameras are up and running. We hope you give us the chance to serve you again in the future.
Rated 1 out of 5 stars
Ring installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I waited all afternoon for the installer to come. He came family to tell us he is not doing those. Horrible timing and useless service
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Alex, thank you for your review. It's always frustrating when your appointment does not go as planned. We're sorry for the inconvenience that this has caused you. We hope you give us another opportunity to better serve you in the future. For further support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Geeksquad installed my and cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was horrible none of my cameras seem to connect they are never online. They didn’t put my cameras up tight
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
Arlo Cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras will not stay online. This has been going on since May.
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
Installer asked my wife for tools
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will add once again the escalation number 275 215 930
This review is from Wi-Fi Camera Install (Up to 8 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
Return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to return this product. Nnnnnnn. I want to return this product. NnnnnnnI want to return this product. Nnnnnnn
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for reaching out. We can absolutely do that. To get started, please get in contact with your local Best Buy store or head in with the product. You can find information about your local store at www.bestbuy.com/storelocator.
Rated 1 out of 5 stars
Ring Cameras and solar chargers (3 total)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed by LANDMARK AUDIO VIDEO since I couldn't seem to get BEST BUY scheduled
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totally no call,no show,i had to reschedule again good job.
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
No, I would not recommend this to a friend- Pros mentioned:Camera quality, Installation
Rated 5 out of 5 stars
Drive way camera & solar installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matt & Floyd were amazing, install was great and Floyd even helped me with my tv app & remote operation
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
I would recommend this to a friend Rated 1 out of 5 stars
Fail,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers did not come to install equipment I purchased,
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could have set it up myself... Weren't able to set up half the cameras because they were flood light cams.
This review is from Wi-Fi Camera Install (Up to 8 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
Never showed up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never showed up. Haven’t heard anything on a reschedule. Nothing
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera fell down a week later and left a hole in my wall
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for uploading your review about your camera installation. It’s always frustrating when a service doesn’t go as expected, and we can understand wanting to make sure that everything is done correctly and without damage. We have Agents standing by to help. For support with this, please email [email protected]. Please be sure to include a summary of your concerns and your full name, email address, and phone number in your email.
Rated 1 out of 5 stars
Incompetent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I waited a month, called store to confirm appointment, waited 6 hours only to hear equipment wasn't in stock.
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have cancelled 2 times and i ad to call to find out what was going on
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't do what i needed done and still got charged for it you guys have lost a custom
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install went poorly and support was useless. The camera install was not completed.
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
Not done yet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not installed yet. Two appts not met. Third is pending.
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
Swan cameras are junk...keep breaking.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They NEVER showed up again. Been waiting several months for my cameras.
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
No, I would not recommend this to a friend