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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3335 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 3,335 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed Ring Cameras and solar panels- great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the cameras and solar panels I asked for. He was pleasant, professional, polite, and very helpful. He patiently answered all my questions and respected me and my property. He genuinely seemed to care and want to help.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received excellent, professional help installing our outside camera and Ring doorbell. My husband and I are in our seventies, and are unsteady getting on high ladders. The help was very much appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Owl is awake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked quickly and efficiently to install the camera. Were friendly and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a giod job. I would be happy to have them come back again.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Easy set up and management

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality cameras. Battery life is not what they stated. I would recommend solar panels

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer explained and showed us every piece of equipment. He was very respectful of our home by wearing shoe covers, wore a mask the entire time, and made us very comfortable in asking questions that we thought may have been considered dumb. He was here to install a 3 camera surveillance system, new upgraded modem, and Eero WiFi mesh system. When done, showed us how to use everything. Jason did a fantastic job and we will be requesting him for our next installment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Mounted our lights quickly and professionally!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted our lights and followed condo rules. Professional and timely.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my cameras and were able to do it quickly once I told them where i wanted them mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great cameras!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our guy did an amazing job! We are very happy with our service ! He was fast and friendly! Explained everything and set up in our phones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by Kory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Young man by the name of Kory came out to my home and put up the wireless camera in my backyard, then he went above and beyond to make sure the camera in the front was connected and working like the one in the back. He even moved the solar panel up to a better spot so that the sun could hit it. So I was very happy with the way everything came out that day. The other guy from Geek Squad we were not happy with his work at all.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Max was my geek squad representative. He was excellent - He did a great job, extemely courteous and helpful. Highly recommend without hesitation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    google cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my camera's and showed me how to work them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    purchase and installation scheduled w/time leeway

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1/31/2020 installed easily, given re-install 2/12/2020 easily due to a component needing replacement From Home Installment review to purchase to exchanging/returning for another device to support the system to monitor the Wifi Internet to questions that came up with use of the system, all people involved have been available and answered my questions with their expertise and referred me to options to my satisfaction. I am still learning as there is so much to learn. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Electronics quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did everything very well!!! Great job!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Money Well Spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my cameras and solar panel in a timely manner and was very professional. They were very informative about the product.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Tech was Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras have good resolution and the subscription monitoring plan is affordable. My only hang up is the loud clicking sound the cameras make when it detectes motion. Also i wish Cameras would have been installed higher up outdoors bc the can be easily knocked down or blocked…

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Installing and mounting my wireless camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 3 wireless cameras from Best Buy. I received an discount since I have Total Tech so that was nice. I just had one of the cameras installed and mounted outside my home. The Geek Squad rep was nice and helpful with showing me how what functions to use once I downloaded the app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Installer did a fantastic job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer Armando did a great job. Very knowledgeable and courteous. Made sure I understood how to use device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my solar panels quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The same gentleman come to install my solar panels, that did my cameras. They were so very nice & were very quick & helpful to the couple of questions I had. Neither of them made me feel I was being rushed nor a pest with my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Smooth install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job! It was quick and easy! No stress!

    I would recommend this to a friend