Customer Ratings & Reviews
- SKU:
- 9531093
Customer reviews
Rating 4.4 out of 5 stars with 3346 reviews
(3,346 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
NEED GEEK SQUAD TO RETURN TO FIX THE PROBLEMS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NOT WORKING!!! I AM VERY DISAPPOINTED! I NEED SOMEONE TO CORRECT MY ISSUES ASAP!!!!!
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
I would recommend this to a friendRated 1 out of 5 stars
Naples Install AWFUL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely horrible. Very poor follow up and never completed install
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad installed my blink cameras.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras are having problems loading up the image. Two of the cameras are off line already.
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Installation Gone Wrong
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents never showed up despite four attempts to get Ring cameras installed.
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad installed my camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer of the camera not professional. Not recommended
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
Camera install not completed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Job was NOT completed. Installers not knowledgeable
This review is from Wi-Fi Camera Install (Up to 8 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
The Ring System Is Not Reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to do with the squad- It is the product that is unreliable.
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
I would recommend this to a friendRated 1 out of 5 stars
Install cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was not done, technicians said they were not able to do the job
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
I would recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was giving the wrong information about what I needed, sold me the wrong product...
This review is from Wi-Fi Camera Install (Up to 8 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy failed to show for installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy failed to show up for 2 scheduled installations
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They wouldn't install above 10 feet. I had told them I needed it much higher when purchased so it was just a wasted day.
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
geek taking your money but refuse helping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Note worth the time you pay for it and do not get it
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
install of arlo pro 2
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guy that installed these dod such a poor job we have had 2 break in less than 9 months
This review is from Wi-Fi Camera Install (Up to 8 Cameras)
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the initiative to share this with us. It’s always frustrating when tech doesn’t work the way we expect it to, and it sounds like you need to get your installation reassessed. We have Agents standing by to help. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
No geek used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A 3rd party installer was used. Not a geek, which I wished it had been.
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
I would recommend this to a friendRated 1 out of 5 stars
Not installation as of tiday
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person who came did. Or know how to install the system
This review is from Wi-Fi Camera Install (Up to 8 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
Greek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was extremely rude when asked questions and or clarification
This review is from Wi-Fi Camera Install (Up to 8 Cameras)
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech don’t listen the client he is working own choice
This review is from Wi-Fi Camera Install (Up to 8 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
Arlo camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd set of arlo cameras. Still don’t work.
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
They never showed up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to cancel my total tech support. They never showed up for weeks.
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It's always frustrating when an appointment is not up to standards. It is important that we receive feedback from our customers to help ensure that we can grow and improve our services in the future. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Unsatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera was not installed and lights were messed up on home.
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hey there. Thank you for taking time to share this with us. I'm sorry to hear about the experience you had with your camera install. It's always frustrating when an appointment is not up to standards. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.