Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3346 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 3,346 reviews
  • Rated 5 out of 5 stars

    Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very please with the cameras thank you. wish I had some inside of house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi Camera Install (Up to 2 Cameras)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked efficiently and effectively and finished up without any problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my camera's.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my cameras. They also was very nice. I appreciate there efforts and definitely give them 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and well done.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raymond was very fine, got the job done. I’m was very satisfied with him. Was done so fast and he know what he was doing Thanks again Raymond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was fantastic. They came, hooked up my security cameras and connected all devices and got them working. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo Doorbell Camera and Indoor Camera install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Sqd came to install Arlo Doorbell Camera and Indoor Camera. The install of doorbell camera went fine. The Sqd couldn’t got the indoor camera to work and said it was defective. We returned the defective camera and got a new indoor camera and another appointment. A Geek Sqd member arrived and set up the new camera. We had questions regarding the doorbell camera. The camera was picking up cars and pedestrians going pass the doorbell camera. The member made adjustments to the camera. The camera now only picks up individuals approaching front door. We are happy so far with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He installed my cameras quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He Mountain my cameras and made sure they were connected

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Nest cam install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent showed up on time to installed 3 nest cams .He did a great job He knew the best places to install them he was very knowable.I would ask for him for future installs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert was very professional and efficient. He thoroughly explained how to work the app with the Ring doorbell and security light camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kory, Josh and Morgan have been excellent. All three are very professional and know exactly what they are doing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    we had 2 geek squad guys both were very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech did a great job he installed the ring cams and they work very good and explained how to use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing my cameras by Geek Squad. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marcus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent mounted the camera and solar panel in a very good time. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad camera and computer know how.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had 6 cameras installed. The technician called and let us know his arrival time. He arrived on time was very polite and knew what he was doing. Explained everything we wanted to know. I been a member of the Geek squad for years now it is worth the price. We had one of scammer try to take over our computer with all the bells and sirens going off. I took it to the Geek squad they fixed the problem and showed us how to prevent it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not as easily accomplished as it should have been

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the cameras without charging the batteries. The weather was gloomy so it took a couple of weeks to have three of them going. The 4th one was installed such that it did not show my driveway completely and would not charge because the solar panel was always in the shade. BB sent another agent out to rectify the situation and we are very pleased. All agents were very courteous and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Very Please!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn is a very professional technician. He is extremely friendly and knowledgeable Thanks again for installing my cameras.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    good and bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was installed at best but two cameras were stolen they are to easy to tan on and off. I live in a nice neighborhood but the theft has tripled especially since the heat and caused us to get the cameras but I am switching to hardwire cameras and using these inside also the battery life is no good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera was installed.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera only and I was satisfied with the greek sqard.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad Installed My Ring Security Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that supported our Ring installs were extremely knowledgeable about the Ring App as well as camera and solar panel placements. They worked together very well as a team and were very patient and open to our inputs. Very friendly and they took their time. Very clean look to the finished product because of their expertise and pride of workmanship.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Activated Ring Flood Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to help me to activate the (5) Ring Flood Camera my electrician had installed while my house was under construction. They were extremely knowledgeable and friendly. I was thankful to them because I was than able to secure my property and view as we finished the construction

    I would recommend this to a friend