Customer Ratings & Reviews

Just had 8 night-owl cameras installed on my house to replace 3-4 older cameras that no longer worked well. I dont think this system could have been installed if it wasnt for Tech Dane, he was with a 3rd-Party. He was absolutely amazing, Professional And extremely knowledgeable with the different kinds of cameras. The night-owl cameras only came with 60ft cables and Dane had extra 100ft cables on hand, as well as everything else we needed. It was well worth paying a bit extra for the additional parts. He did a great job and showed us how to connect our phones. We get everything from Best Buy! Geek squad rocks!

My agent installed the two cameras and base unit. The agent Ryan did an amazing job in the installation !!! Ryan also explained in detail how to make adjustments when needed on the cameras and did a very excellent job !! We would recommend agent Ryan for any install !!!!!!!!!!!

The Geek Squad tech installed my new ring camera outside, made sure it was connected to my wife and reviewed everything with me. He was also friendly as well as knowledgeable. Great service appointment.

The techs did a great job installing doorbell cameras and outside cameras. They made sure everything was working thru the app. Best buy has the best customer service.

The tech installed an additional Arlo wireless camera and solar panel. He was friendly, knowledgeable and fast as usual. We purchase many products from Best Buy and have a TotalTech support membership which has worked out great.

Excellent Service !! Showed up on time and installed all 7 cameras in a flash

The agent who installed my ring cameras is outstanding, efficient, and his work ethic is above and beyond standards. He trained me in use and verified camera functioning. Recommend highest company commendation in personnel file.

I thought the Geek Squad did a wonderful job with all the areas of my concerns. Setting up my cameras and installing the ring doorbell for us. I would recommend the Geek Squad with any problems you may have with computers, camera set up,

The agent installed my ring system and explained it and also installed my two sticks and showed me how to operate my systems. Very professional and was extremely pleased with his service.

Agents installed six cameras on exterior and doorbell. Explained the process and installation was done professionally. Will request same team for any future support.

I had Geek Squad attach another Ring Camera to my house with a solar panel. This is located at another location and is doing great. Love the Geek Squad.

Connected ring doorbell just perfect! Also installed 4 security cameras....professionals all around!

Agent set up camera and attached solar panel. Excellent!

Installed the camera quickly and efficiently and thoroughly explained the APP. Thank you for a job well done.

The tech that you sent arrived with the worst attitude. Then did not bring her own ladder and used ours. Then on top of that did a very sub par job and even argued with us. Then picked up a phone call during the service and it was about a complaint about her. Then she went in the car and stayed there for over 20 minutes and the we just had it gave back her stuff and told her to leave. I have never had such awful and worst service in my life this should be shut down because of how awful this was. Never ever send someone like that again. How do you even hire someone like that. The audacity seriously.

The installers from Geek Squad were absolutely the best... Very professional and knowledgeable.... great job. Do not be afraid to use this service

I was very happy with Jacob Monteiro’s work, who is my agent from the Geek Squad. He mounted all 3 cameras on my property and explained everything to me. He is also available when I need extra help and support with the cameras that he installed for me. He is smart, professional and kind. Also, when Jaycob Monteiro is not available to help me with my cameras, the Geek Squad will send another person to help me solve the problem.

The agent installed all cameras without any issues

At the store I was given wrong information for installation on cameras I was not happy at all and I returned the items back to the store due to the price on installation

Outdoor Camera was successfully installed. Total time was less than an hour.