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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3335 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 3,335 reviews
  • Rated 5 out of 5 stars

    Nest installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He installed my new Nest doorbell and transferred all of my Nest cameras and thermometer to the Google Home app from the old Nest app. Extremely nice and helpful. Very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick, Efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were awesome. The system wasn't broken, just needed to be re-batteried, resest and tied to a new app. Nod bad at all. I did have to wait two days. At work. Because the window was 8-2pm, then before four, not showing up until afternoon the next day.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    The Geek Squad agent did an awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my cameras perfectly. He was very knowledgeable and very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went smooth. The Ring camera looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Money well spent on utilizing the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 young men who installed my multiple devices were professional, polite and efficient. They asked where I wanted the cameras and made suggestions prior to the installation. They walked me through how to access the devices for best service. I am totally satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained everything we had questions on. Made sure we knew how to use the product before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Ring Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my Ring Camera on my front porch.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent called and let me know when he was on the way. He also mounted my cameras in the area that was best for them and connected them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N. Lewis is one of your best techs at B.Buy & GS!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your technician, Nathaniel Lewis is extremely professional, thorough, thoughtful, and knowledgeable in his field. He went over and above to install the equipment according to our needs, and was very gracious and pleasant to deal with. I would recommend him highly and hope that he is rewarded by Best Buy for the excellent work he does - Pam Nicholson - Customer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job done installing and explaining everything

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Professional accurate service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service and well done. I am very happy with the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, Blink camera installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was extremely professional, polite, and completed the installation in a very short period of time. He took the time to explain the system and answer any questions I had about Blink. Thank you for a pleasant experience in installing our Blink cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Quick & Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked quick and cleaned up everything after themselves. They explained and showed us the operation as best as they were able to. I felt as if they could have done a better job explaining the finer details of the camera abilities and options but they seemed not to be fully trained on them. That was my only downside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was great took his time and saved me money.he was very respectful

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing and explaining how to use the product. Professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY LIFE IS BETTER!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY "RING DOORBELL"!! IT FUNCTIONS JUST AS ADVERTISED. "THE GEEK SQUAD" ARE FABULOUS! THIS IS THE SECOND TIME I HAVE USED THEM......AND THEY CAN'T BE BEAT!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Had no problem set up was fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my camera were kind courteous, never complained very polite. Did not make a mess, did everything I asked. Explain what I needed to know about the cameras. They are welcome back. Thank you for sending the agents that you sent.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Installing 2 blink cameras outside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera's were installed professionally and are great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outdoor Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents are true professionals and are knowledgeable in going the work. We have been using the Geek Squad services for almost 15 years and they never fail to provide expertise in computer problems, correcting internet connection, and most recently installing outdoor cameras. We are extremely satisfied and will continue our yearly subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    outside camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent who responded was top notch by far. He insisted on spending as much time as was needed until the unit was up and running and that I was satisfied

    I would recommend this to a friend