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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3335 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 3,335 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super Installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 workers were so friendly and helpful. They set up our Ring Doorbell quickly and set up the connection to both our phones and home computer. They were very informative and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo Cameras Installed Outside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed 2 new Arlo cameras installed in the front and back of my house. 2 men arrived within the window I was told and did an excellent job in syncing them to my internet and my phone. Then installed them outside exactly where I wanted them. I would recommend using Geek Squad services. I have never had a bad experience with them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed security cameras & wifi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service thank you Genesis she setup wifi and installed all security cameras inside & outside excellent service..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installers were awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the installation team. Very knowledgeable, courteous and professional! Being a total tech member saved $127 installation charge! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Geek squad installed my camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job when it came to installing my camera.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Arlo Cameras and Solar Panels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Pedro worked together to get cameras and solars installed regardless of the rain.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera Installation was a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were installed very quickly and efficiently. The tech answered questions and even came back for adjustments, Really appreciate the friendly service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service as usual!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and installed the 3 items which I had purchased and explained how they functioned. Also helped set up our phones to view the camera and ring functions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installed Quick and Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product, Excellent Service Techs, Easy to Use

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Fixes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge, polite and timely. Communicated well before arriving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation of Ring equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Equipment installed quickly and efficiently! Highly recommend this service

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Performs as expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Arlo cameras, I just needed to upgrade my Internet speed because it doesn't work as well without sufficient Internet speed. Otherwise I love the quality and portability, and nothing like not having to keep it plugged in unless you don't wish to remove them to charge the cameras. Excellent camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solar panel installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very quick, efficient, and polite.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    GEEK SQUAD ROCKS !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my camera was just out of warranty. they suggested that i buy a new battery for the camera. (otherwise, i would have to buy a new camera. i did buy a new camera, and it fixed the problem. THANK YOU GEEK SQUAD !! :}

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Pleased. Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Crew was very knowledgeable. Installation. WAs Outstanding. Please say thank you from Carl D . Calvo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Completed as Promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex was an Excellent Solution Provider. Would have him install cameras again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    nice people, no headaches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even though i am a technical person, i'm glad i used geek sqad to install my smart system. when they were done everything worked and all my questions were answered. arlo is strange. they make a decent product, but if you have a house and a vacation house, arlo wanted money every month for the second set of cameras and the second controller. the geek boys swithed me to ring at no charge

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was amazing, installed the cameras quickly and efficiently. Answered all my questions, would highly recommend him to friends and family, Great personal and professional attitude, Thank you for everything

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Professionally competent installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentlemen were on time, efficient and professional about their work. They also were very helpful to me with suggestions and when I asked, with advice on how to use some of the features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Installation of Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who installed my cameras did an absolutely excellent job. I would use Best Buy, the Geek Squad and Top Notch Installations any time and would highly recommend them.

    I would recommend this to a friend