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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3336 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 3,336 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was friendly and efficient! He showed us how to set up and use our video doorbell and selected the best location to see the most range of vision in our yard.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was professional and solved my issues. I highly recommend the service.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek squad installed ring cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan gave us excellent tech support with better results than we imagined installing ring cameras. We are completely satisfied with both product and most of all Dan for his expertise!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad/ Mas Tec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service,3rd party company MasTec,the technician was very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sterling Rose Team DA, Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my ADT cameras and placed sensors on doors and windows. They showed me how to operate all devices. They also show me how to program my system and charge batteries. They were an exceptional team. Thanks for a great jobThe Sterling Rose team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cameras purchased, delivered and installed!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation process was smooth from scheduling to install. I love have total protection and the peace of mind knowing I have access to Geek Squad support!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installer, showed up exactly on time, was extremely methodical, checking the units were charged, helping with my App, going over the entire install with me, showing me how to charge it later. Amazing installer, I believe his name was Cameron.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera installations were done right and was installed in the right place where I wanted them. The positioning was clean. They also connected them to my wifi and went step by step on how to use the app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it was necessary for the two installers Frank and Hector to return to my residence (through no fault of theirs) (defective merchandise) they displayed the same high level of enthusiasm and commitment as they did the first time they came for product installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product & excellent setup service! Very happy with ease of installation and reliability of product. Thank you Best Buy & Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the Arlo camera installation. The technician who came was very friendly and professional. I was comfortable with him working in my house. He took the time to explain everything to me, and to select good locations for my cameras. He also explained the features of the cameras and app to me. I was very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the very BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUPERB! These guys were beyond helpful, and when we ran into a little snag (in our case, the amazon screen we bought wasn't compatible with the eufy security cameras) they ingeniously found a way to make it work and has made smooth-sailing for all of us in our family!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great Installation Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who installed my camera was very professional. He ensured to explain what he was doing and ensures the cables were properly arranged. The only thing I would correct was that he showed up late from the pre-scheduled time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great install for Surveillance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my cameras just right for me to be able to see upstairs and downstairs at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, fair price. Good advice about camera placement

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, arrived when scheduled. Performed installation and hook-up and then gave instructions on optimal use. Worked with me to get best camera angles. Will use again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service, I received complimentary installation because I purchased total tech, they were knowledgeable, on time and did a great job. total tech is a must have service if you go to best buy often

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Worker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the camera in a very timely and professional manner. He was courteous and kind in his business conduct.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad connected my Blink cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a fabulous job connecting my Blink cameras with efficiency and professionalism. I would recommend these two young men 110%.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad crew were fantastic. Great job on the installation.

    I would recommend this to a friend