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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 3,377 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Dan was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel (the tech) was amazing. He was earlier then expected, which I didn’t mind at all, and was professional the entire time. He had my cameras up and running in no time. I highly recommend him to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These Ring Security Cameras are ideal for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea what the installation would look like let alone how to install the cameras myself. I am all thumbs with handy work. I hired the geeks and was absolutely happen with the results from the start of the job to the end. I would recommend their professionalism to my friends and quality of their work.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Blink security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras were mounted well and work well, but they do go through batteries quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and professional. They wore shoe coverings to not mess up my floors. Very communicative, explained the setup and how to use the cameras after they were done.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Eufy cameras a good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians came to our house and installed 2 more Eufy cameras. We love watching our property from 1400 miles away. Pictures from the camera are very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy, patient and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I like to be hospitable, I didn't have to hover, babysit or help them do their job. It's a relief to have knowledgeable professional service providers who are also patient with me as I seek to learn how to operate what they just installed! ;)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was professional and solved my issues. I highly recommend the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Total Tech - Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech team were professional and knowledgeable. Seamless installation. Both gentlemen were great - I cannot remember the other gentleman’s - Bryce was one. Both were excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad/ Mas Tec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service,3rd party company MasTec,the technician was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my cameras and completed the set up and showed me how to use the app. He was very friendly, courteous, and explained the details of what he was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing and adjusting the camera. Showed me how to use app on phone to monitor it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Geek squad person gave us great pointers/advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The video is clear and distinct. It is highly sensitive and picks up everything. The only thing I noticed is the battery tends to wear down a bit. However, it is a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech called stated time, actually came a bit earlier. A plus. Very nice. Quick install. Thoughtful of equipment placement since i couldn't reach. Made sure there was a way i can get to equipment without injuring myself. Plus plus.....thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my blink camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremiah and his partner did an excellent job installing the camera and setting up the Blink on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great istallers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came early - a big plus. They installed our ring system and showed us how to use it. They an a few questions we had about some other stuff we purchased at Best Buy. A very positive experience! I will use the”Geek Squad” with some future purchases! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a giod job. I would be happy to have them come back again.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the way to go if you are not sure of how to install cameras and set them up through Wi-Fi. They do and excellent job and explain all the information needed to use the installed cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my husband sick I had Best Buy Tech install to cameras. He did a great job and it only took them about a half hour. If my husband had been feeling good it would have took him about 2 hours it was worth the extra money. He was very professional and went over all the functions with us.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Same Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was here promptly and were very knowledgeable about fixing the problems with our cameras! They had been the same Geek squad that had installed them!! If we ever need the Squad again, I would like to get the same people!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing costumer services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services . The person was installed my alarm provided to me all that I need and I was happy with Best Buy

    I would recommend this to a friend