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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3336 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 3,336 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job installing my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very professional and did a great job installing my cameras. They were very knowledgeable about the product and took the time to answer all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek squad installed our cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our cameras were installed quickly. The setup was a breeze. The Nest cameras are better than the ADT ones, the quality is crisp and bright.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install by Cody. Arlo Security & Eero mesh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody from geek squad was thorough, timely, respectul of my home and helpful. Wouldn't want anyone else to handle my installs. Would purchase again only if Cody could be requested for install.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    True Professionalism & Dedication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Telegraph with perfection from beginning till the end. Jon organized a well thought out Plan for me. Elianny explained the beautiful of it all, & Vincent stopped by & put everything in motion. EXCELLENT!!! Thank You !!!! Frankie

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Camera are sharp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These meet my purpose in a camera. I think the images are very sharp. The install is very easy and also very adaptable so you can choose any place to mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Old Fashioned Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came an installed all of the Arlo security cameras within about 20 minutes. System was fully operational within 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew called first thing in the morning and gave me a time frame, called 30 minutes before arrival and did a good install and set up of the cameras. Very professional and great communication.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the camera in the desired location, adjusted it for clear view, explained function. Friendly, professional, and willing to answer questions. Good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that did the install new exactly what they were doing and we’re in and out of my house in the minimal time. They took the time to show me how to work the ring app on my phone

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my cámaras excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent of Geek Squad installed my Blink cámaras, he was excellent , very professional and very quickly, I indicated where I want the cámaras and he did very very good. I am very happy with the services of Geek Squad , they have professional people .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly and easily installed my camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and instructions by my techie were very clear. I will always use Best Buy and turn to the Geek Squad for help.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Cameras everywhere!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still adjusting the field and chime settings, but everything is working and I think it will be a helpful security for our home. Earlier we had an intruder and our doorbell camera video was used by the police.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a get job with installing our cameras.. fast and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cam install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed perfect and educated us on use. Asked where we wanted them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy install of security cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric and Kellen were great. Quick and easy install of security cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad: Expert installation of cameras/solar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed cameras and solar panels and connected to existing Ring app. All questions answered and agents were very efficient and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad set up my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and set up all five outside cameras and explained how to operate. He was so helpful and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE, LOVE, LOVE Geek Squad! Truly didn't NEED them to install the Arlo system, but it saved us the time. Our tech thoroughly explained everything and did not rush us - wanted to be sure we understood just how simple everything was. He was very helpful and it was a good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Professional Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Arlo Cameras and the Geek Squad Installer Was Excellent. He Was Very Knowledgeable and Helpful In Explaining All Our Cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Agent gets the highest rating!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and the outcome was a great success….and was very patient…really appreciate the service

    I would recommend this to a friend