Customer Ratings & Reviews

Installation was prompt and done correctly. We could have used more instruction on how to use the security camera system.

The installer was very informative. He mounted my devices and went over everything with me step by step.

We opted to have Best Buy install and set up our security cameras instead of doing it ourselves. The cost is always worth the time and frustration we DON’T have to deal with every time we try a DIY. :) Always opt for them to do it. Totally worth it.

The agent installed my ring camera, in a good spot. He was very courteous and friendly.

First time for us using the Geek Squad and very happy we did. Very professional and friendly, with a good knowledge of the product they are installing.

Everything was attached, connected, up and running in under 2 hours. The cameras were placed to cover exactly the areas that I needed and did so in a timely manner, and showed me exactly how to check with my computer, laptop, cell phone, iPad,

As usual Geek Squad showed up on time and installer was courtesy and helpful. The install went off without a hitch. The installer even called a few days later as follow to make sure everything was working well. Leopold was the installer! Highly recommend!

Dave Shelley installed security cameras, mounted our TV and hid the wires behind the wall. He provided friendly, helpful assistance. He is an asset to the Geek Squad.

The Geek Squad agent that installed my security system was very knowledgeable about the products and took the time to explain them to me and make sure the were aimed where I wanted them and cleaned up when he was finished.

Armor was very knowledgeable very helpful and patient he picked the perfect spots for my camera's and made sure they were set up on my phone and adjusted to the perfect angles.

The agent installed 3 cameras & we were satisfied with his work.

He returned to complete the job. Did great as we had no clue what was best

The cameras work perfectly, have a great picture quality inn are just what I had hoped

The agent was very knowledgeable and helpful. Treated me like OK like an adult.

The Geek Squad individual who services our area is extremely knowledgeable and efficient in the installation of Best Buy technology.

Slater connected all 4 cameras and was very helpful on how they worked! Excellent customer service!! 5 ⭐️s & Thank You Again!!!!

so far very good result for the price. could use a better battery source.

The gentleman was so knowledgeable about security camera installation and was helpful in recommending something different.

Quick and Efficient install. Guyz came and took care of it without you knowing it. Then at the end they did a good briefing.

I scheduled for an installation of my ring camera - this was an easy repair. My ring camera failed and was under warranty so I was able to get a replacement camera at no cost but scheduled the installation. In the past I have had good communication with the Geek Squad for expected time of arrival. Unfortunately, this scheduled repair was very different. I received a phone call the day before and was told the repair person would arrive by 11am and would call me while enroute with an updated time. At 10:30 on the day of installation, I called to inquire about a time because I had not yet heard anything. I was then told repair would be to my house by 3pm. I had arranged to miss work for the morning to be available for repair, now I had to miss the second half of my workday as well. I called the Geek Squad at 2pm to, again, inquire, about a time frame. I was told that the person just began working on a repair in the Denver area - I live near the Wyoming border. I explained this to the tech person, that I was at least 2 hours from where the person was currently working. I believed repair would not arrive to my home in the afternoon and asked to cancel the repair for that day. I was told it was canceled. At 5:30, a person from repair called to let me know they were on their way and told me their location. I told them the repair had been canceled and that the location they were calling from was over an hour away and I did not want someone trying to repair my outside camera in the dark - also the 15 miles of road to get to my house has no cell service and I did not want the repair person in a strange place at night with no cell service. The repair person had not been informed of the cancellation and was being asked by Best Buy to travel in a strange, remote environment after dark. Not good.