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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3336 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 3,336 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, actually tried to come a day early but I wasn't available. Work done quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was smooth. The staff really new what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Put the best default camera angle values.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job very knowledgeable tech. Put cameras optimal locations, programmed them perfectly. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good job, I’m happy and day thanks you for everything

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad installed my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed two wireless outside cameras, then made sure they were set up on my phone so I could monitor activity in my drive way and in the back of my house also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad couldn’t have done a better job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted cameras, connected to tv & phone, and did a great job of showing how to use. Friendly & professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job Geek Squad installing my Ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly help and mounted my Ring camera into our brick exterior without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was quick and knowledgeable. I purchased the wrong camera and Ravi went back to Best Buy to purchase the correct camera and installed them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Would suggest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did such a good job I ended up out of a relationship.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my ring doorbell and security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job and was super helpful explaining everything and trying to accommodate my time schedule. Thanks so much!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed ring doorbell and also ring camera in back of house. The geek squad was very professional and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very pleased with camera system and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with the Neil from the Geek squad who installed my system. He was here all day and was very meticulous in his prep and worked with me to find the best solution for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re happy with the camera but wish I had an 180 degree view

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The geek squad had 5 star service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service skills. The service was outstanding. The cameras work great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad performs excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installed all of my cameras and did an excellent job. They explained how to use them and were very patient and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek installed my garage door camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my garage opener and camera and he did excellent job . Much appreciated

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Security Cameras done quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin did a great job I would call geek squad back should I need additional services

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed a camera system with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad in Sioux City, IA did an amazing job with installation at my property!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    James is a super Geek Squad representative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James answered all our questions very clearly and succinctly. We have been pleased every time James has been in our home for the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Solar Hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t want to have metal tubes showing on my backyard wall. This allowed for my cámara to be hooked up and with a clean look.

    I would recommend this to a friend