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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3336 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 3,336 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers were great. They were knowledgeable and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Marco installed my ring cameras perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marco was amazing and represented Best Buy very well. He was very efficient communicative and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Hi Darin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are great the total tech technician was even better. Very professional, patient, knowledgeable and CUTE.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Door & Blink Camera Tech Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Team Players Y'all Sent Out Where Very Knowledgeable, Kool Lil Dude & Lil Lady

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tach was worth for all the service we get including installation!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad installed my 2 outdoor cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installer was able to installs my two cameras in no time

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring Camera does a great job, and at night the light comes on and lites up the dark walkway when there is movement.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installed my security camera's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men came to install and connect everything they were very knowledgeable and professional. Highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring cameras install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy did a great job and explained everything to me on how the system works and helped me with down loading the app needed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    RING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution and picture quality. Very good quality on the night images. Highly would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service installation of security cameras for seniors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My camera was installed in a timely manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my outdoor camera and it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and helpful young men. No complaints about this service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Two cameras were installed quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two cameras were expertly installed giving me a perfect view of all the windows and doors that I wanted covered.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did an excellent job installing cameras and ensuring that they were in perfect working order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service was great, but if they are lined up on the day then they might rush you on not doing certain things but other than that they are pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great, on time and the technician was very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera for a beginner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watched for months waiting on the price to go down.Went down on cyber Monday from $499.00 to $299.00.Excellent purchase.Great starter camera’s.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera/App could be better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are just what I was looking for. The app could work better. Frequently says offline yet alerts when there is motion so it can't truly be offline. Kicked me totally out 1 day & kept saying email or password was wrong but when I signed in using husband's email with the same password it allowed me to sign in. But kept kicking us out because 2 people can't be signed in under same login. Uninstalling didn't work so I eventually had to change my password. Annoying

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Swann system provides excellent pictures and I really appreciate the fact that it is wired so I have no batteries to change! The installer, Alex, made excellent recommendations.

    I would recommend this to a friend