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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3336 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,336 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Experience So Far!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was simple and clean and took all of about 20 minutes. The product has been better than advertised so far!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    outside party did excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job and explained everything as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine to you, for the cameras were melted on my front porch and back patio. Both were adjusted for maximum viewing of all my doorways as well as most of my patio, part of my backyard and the front walkway and lawn areas. He took the time to check it all out show me how it worked and get the best angles for viewing. I appreciated the professionalism and the help because I am definitely a non-techie.! Thanks Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Security Camera Install - Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Knew just what they were doing and got to work. I will be using them again in the future for best buy purchase set ups.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Complete installment in good time. Working well

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did a great job and give me details on the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my Arlo cameras and connected them to my Wi-Fi. The only problem is the cameras keep drooping and don’t stay put for a better view. It seems the cameras need a better mounting mechanism. The cameras seem to be too heavy for the current mounts. I have to keep moving and tightening the knob. I should have gotten different cameras.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Sold short!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These go thru batteries super fast staff selling them to me didn’t tell me so when the installer came I didn’t have the solar charger to charge my ring. So both of my cameras are inoperable already.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    INSTALLED QUICKLY!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech mounted my cameras and hardware. He was very knowledgeable. He told us the exact spots to highlight!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, Perfect installation! They were insformative of use. Exactly what we needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera se up in front of house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had prompt service and they even helped us find our charger to charge up the two cameras. They were very helpful and worked quickly. Fred

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a good job of mounting my cameras around my home. I appreciate the work they did.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Eufy camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the cameras so far and I would definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, I recommend. No regrets and very happy with this service and purchase

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    2nd purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd purchase. Best Buy installation was exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Google cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They went above and beyond to help install my cameras and get our wifi working with them correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came out and completed the installation very quickly. I am happy with my system now.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy employee came And listen to my concerns or questions installed my device quickly. He was very polite and professional and respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, very friendly, listened to my requirements, executed the installation flawlessly. Made sure I was satisfied before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers mounted my camera professionally. They were on time and did a clean job of doing it. Highly recommended.

    I would recommend this to a friend