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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3336 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 3,336 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Camera set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor installed my camera and I was happy with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outdoor cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician didn’t leave before everything was right. Recommend using the service… anytime !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a very good job installing my cameras around my home. I appreciate their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was speedy and professional. I am looking forward to seeing you again for any future needs

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad Did Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Geek Squad member installed the four security cameras in my apartment. He was super knowledgeable, polite, and friendly. The cameras are working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    All three

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and tested and showed me how to operate

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Warren from Geek Squaf mounted our cameras efficie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Warren, mounted our cameras with precision and dilligence. We were pleased with his overall work ethic.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor installed 4 cameras. Very personal service and great customer service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my 2 outdoor cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my 2 outdoor cameras, set the system up on my cell phone & explained everything very well!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Pretty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad sometimes need some urging to do the right thing but usually pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very nice and provided good information. I was happy with the install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    like the cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had cameras installed by geek squad , the gentleman that installed the cameras was very nice and explained how the system works, very pleased with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera installation process was hassle free which made the experience great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable of their products

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad service contractor was in & out in mins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came ro install my 1 camera. He was so precise & knowledgeable. Made it look so easu to install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad knowledge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad members knew their stuff. Did a bang up job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse was very professional and knowledgeable. He answered all of our questions. We would highly recommend getting the cameras installed by the Best Buy Geek Squad team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ring spotlight camera was installed quickly and any questions I had were answered.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I absolutely recommend geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were great,and knew exactly what to do.I would recommend using the geek squad.You can do it yourself,but for what they charge to come out and hook everything,its worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed my ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, very knowledgeable friendly people. Would not go anywhere else.

    I would recommend this to a friend