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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 3,378 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my cameras quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted the cameras quickly and placed them where they give the best coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Fixed security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was knowledgeable and quickly fixed the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service value. I've trust in the skills of the installers. They were helpful and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    wireless camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did what i wanted, cameras installed and the system made operational. i'd use this team again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always using geek squad to install devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, friendly, helpful, got everything done quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Contractor mounted the cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor mounted the cameras. Did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Installing my ringtones really fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who installed my rings was very awesome and gave me great advice on the positions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent mounted my tv and I am satisfied. This was a quick installing and would recommend again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Ok camera for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech, Greg Hernandez is the best. He is a good fit for the company. Give him a raise!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed and adjusted security camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, efficient and returned until all was done right.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Arlo Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not easy getting to the correct people and phone number to have Arlo installed however the installer after the initial communication to install was resolved was completed without issue. I feel the delay was due to COVID and not enough help within the store itself. Arlo is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so knowledgeable they helped me out a lot they showed me things i did not know

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The installer was the best! Quick and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that i had it installed by you. It was quick and efficient. Everything was explained to me and it is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my Ring system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job with the installation and set-up. All involved were courteous and very helpful explaining how to use the app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who did my install were very helpful and knowledgable. So glad I had them do this install

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    night owl security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. geek squad, very efficient, knowledge and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my camera in great room fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He mounted my camera and answered my questions. He was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ringer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my cameras and connected it to my cell phone and computer

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage that I have with the squad is the best thing to do if you are not tech savvy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WONDERFUL SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GUYS DID A GREAT JOB MOUNTING THE CAMERAS AND EXPLAINING THE FUNCTIONS AND HOW TO USE GREAT SERVICE AS ALWAYS

    I would recommend this to a friend