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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 3,377 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my Ring Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Ring cameras are working as expected. Thanks to geek squad for excellent and professional service

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of ring camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very experienced in installing my cameras and everything went smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was very helpful. He installed all our camera's

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Qualifies technician, mount all 3 my camera properly on my property

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up all my cameras, and even more importantly walked me through how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very personable, professional and knowledgeable about the installation of my Ring cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer with Geek squad and Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin and Jonathan from The Geek Squad install two Security Cameras for my home and family. The squad was on time, friendly, courteous and very respectful, it was a pleasure having them in my home and working with them both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant surprise - Very Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very pleasant surprise. The installer was highly professional and organized from the beginning. He outlined our options and guided us through a configuration that he thought might not work, but did mostly in the end that was very effective for us. I was also pleased that he communicated effectively to set the appointment and time of arrival. That saved a lot of time and stress. First time I have used Geek Squad, but will do again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our camera system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, efficient and made us feel important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Security Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Friendly and Helpful. Arrived on time and took his time setting my product up. Great Service!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he was great on time very professional didnt make a mess

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted cameras and showed how to use the app with features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Got my Ring to Ring and Protect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was excellent, and very thorough with explanations and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my cameras and linked them .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my cameras outside and set up all of the links with explanations to my I pad and cellphone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation went very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent very courteous from Geek Squad. Explained about the installation. Helped with app. Download on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great, on-time, friendly and very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad installed Cameras quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys determined the best position for my two cameras and wired the cameras without obvious wire showing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install, thank you so much for your help! we loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed our outdoor camera security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James and Brian did a great job setting up.the cameras and working through the start up issues we had. All of these guys were very professional abd highly competent.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    demgeeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they knew were to put the cameras, not up yo as-sprin either, but out of view of anyone.

    I would recommend this to a friend