Customer Ratings & Reviews

Installed the position of an outside camera not to my liking, wanted it on the opposite corner of the house. He moved it to my liking and agreed to reasoning for the placement. But in doing so he left two holes in our siding from the original placement. In your advertisements and videos Best Buy employees are dressed neatly and in uniform, The Geek Squad who showed up for our service was not in uniform which I can understand for they had winter coats on and were working outside, but Best Buy should at least provide a belt for its employees to hold his pants up so his underwear are not showing. Bad look doesn’t bide well for the Best Buy brand

The picture quality is great. Functionality is very good. Geek squad member was superb he answered all my questions and some..

NICE, COURTEOUS GUYS. GOT THE JOB DONE CORRECTLY AND HELPED ME CONNECT MY CAMERAS.

all cameras and solar panels done great job very friendly ansered all my questions

Always great service and very polite and knowledgeable

The guy that installed my camera and solar panel did an excellent job. Very neat from what i can see.

they install my wi-fi camera less 30 minutes Great job!

The best buy technicians determined the best locations for maximum coverage of the four(4) spotlight camera's purchased. After the installs, they instructed me on how to charge the batteries and basic operation. I am very pleased with my purchase and the installation.

the person who installed it was very knowledgeable. Show me how to use it and how it worked on my phone.

Very good and knowledgeable technician . He’s so good with his work

Cameras were installed right where we needed them!

Jeff was patient and knowledgeable and answered all my questions.

Service is just on time, professional and good but a little expensive

The agent mounted my ring camera. He was very professional and helped me with installing and understanding all the features of the app.

Excellent service! Friendly employees. Will definitely be using them in the future

The service Tech was knowledgeable and pleasant. She was only able to install one camera vs the 2 that came in the box. She was not authorized to drill in concrete, which I understand, however, if the Geek Squad has a property owners written permission to drill a small hole, which in this case she did, I believe the job could have been completed. The Geek squad should reconsider their process.

I can see who is at my door without getting out of my chair,

I bought 6 TV's for my new home. I have used the Geek Squad before when in installing new TV's and the service has been excellent. I only wish cable companies were as efficient as the Geek Squad. The Squad installed my TV's an made sure they worked with the cable and showed me how to use the remotes and the TV. They made sure I understood how everything worked before they left.

The Geek Squad did an excellent job mounting and tuning in our 3 TVs and we would use them again.

The guys were very polite, and they made sure they installed the cameras just like I wanted them.