Customer Ratings & Reviews

I believe the agent's name was Juan - he was 100% terrific!!!! He installed the ring doorbell and kindly instructed me about it along the way. When it was installed he then showed me what I needed to know about the app - I was entirely impressed with Juan and tell everyone I know to buy Total Tech! It's only $200 / year, and includes ALL installations; or none - it's so worth it either way. It's the BEST spare Hubby ever! They do it right away, ensure it's the way we want it, change it if not, and smile the whole way through - Total Tech, BEST deal EVER! AND... they'll do a monthly online checkup on your computer! Get rid of what's slowing your computer down, upgrade whatever's due, install the latest software (I just went from Windows 7 to Windows 10 - all included!) Total Tech is the best security blanket I've ever bought :)

Both the assessment crew and that of the installer were nothing but professional and helpful!

Easy to use andworks great and camera's are good quality. I also like the look of the camera's their not big and bulky

The Geek Squad agent set up both of our Ring Outdoor Battery Spotlight Cameras. He did an excellent job. He was quick and patient in explaining the details of using these surveillance cameras.

David also installed the indoor camera. He moved it to several places around the room to let us see where it would be best placed. He then showed us all of the features available on the app. We really appreciated his patience and knowledge.

This camera works TOO well. It goes off when a squirrel or cat crosses my driveway. You should be able to adjust it to turn off animals. The spotlight isn't working correctly. It is telling me it needs NEW batteries. They were NEW when it was put up one month ago. I'm 74 years old, and can't get on a ladder to change batteries. I wasn't aware you needed a subscription to keep it working.

Geeks installed all my Ring stuff as I have Total Maint Plan and it was free. Great service. Got dates just a few days out and they came on time and were quick and clean!

The installer was professional and fast and on time and kind. They were tme and took care of everything we needed.

The camera was fixed on the wall and it work so good

There were 2 agents who came out and installed our 6 Arlo cameras along with solar panels on each camera. They did an excellent job and were very patient with answering questions and showing us how to work the Arlo App on our phones. I am so glad that we have their Total Tech Support. It is well worth the money.

Vincent mounted 3 outside cameras and explained how to connect with our phones

Geek Squad did a great job both times we needed them. First time to install outside security cameras and home base. The second time (a week later) was to take down the 1st system that wasn't working correctly and put up the new system that now works great! Both times they arrived when they said, if not a bit early which was nice. They were helpful & professional too.

Cameras work very well. I get to see whats happening at my home even when i am not tbere. Very happy with the purchase and installation.

The technician who put up my camera was very professional and new just where to install the camera to get the best view. He also put the solar panel where the sun hits it most and it is always 100% charged. I highly recommend the Geek Squad's services.

Definitely recommend Geek Squad to install home security. They knew exactly what I needed. Made sure everything was working perfect. Worked with my schedule

I had a really good experience with the guys that came to install my cameras. They were very knowledgeable and helpful. I would definitely give them five stars across tge board!

Tyshawn was knowledgeable and friendly. Did a great job troubleshooting and fixing problems with my Google Home Nest Cam and Yale lock. Thanks!

Alec or Alex is the Geek who installed 3 cameras for me. He kept me posted on his arrival time and was a good listener when we discussed each installation. He knew the product well and was able to determine placement based on the view I wanted. I worked for several hours and maintained a focus on doing the work safely and correctly. Alec(x?) answered all my questions, made recommendations, and programmed all the software. So glad I have the Geek Squad to help me!!

Warranty service call was performed by Alex Sargent of Geek Squad for issue involving recent purchase/installation of security cameras. Alex was extremely thorough in checking/testing each camera/solar panel, not just the one w/issues. He was patient in explaining the details so that we understood what caused the problem and how he rectified back to full working conditions. Could not be happier with Geek Squad's home service techs.

I live out in the booneys and have an uneasy feeling when I come in after dark. It's such a comfort just knowing no one is in my house or anywhere close by while the cameras are in the armed mode.. I have told all my family and friends about these cameras-I even talked my sister in to getting a set. The picture and video quality is amazing. They were simple to install, however, I did not know that at the time of purchase and paid the Geek Squad to install and set-up for me. Save the installation fee and do it yourself like my sister did. Know that Arlo has good instructions and will assist on the phone, if needed. I like to do my own monitoring. I have paid for monitoring service for years in the past. I can do the same thing they can, only a lot faster. They call the cops who have a terrible time finding me and take hours to get here. I know which family and friends are closer and can be here in minutes.