Customer Ratings & Reviews

Geek Squad is my go to resource for maintaining my laptops. I bought a Toshiba Satellite in 2010. Geek squad kept it going till February 2024. Gotta love the Totaltech program.

Geek Squad installed my camera's and showed me how to set up my monitoring on my phone

Easy and fast and he is Soo nice and he know what’s he’s doing.

The guys from Geek Squad installed my Cameras in a reasonable amount of time. They were professional, courteous, and conscientious. On a scale from 1 to 10 where 10 is extremely satisfied and 1 is extremely dissatisfied, I gave them a 9. Thank you Geek Squad.

Gil did a great job installing my new camera and solar panel. He was efficient and knowledgeable.Love the Geek

Agents mounted cameras appropriately! Agents were professional! Agents were on staff!

John with Geek Squad was wonderful and helpful. He set up 3 cameras and showed us how to do various things with them.

Kind, knowledgeable, efficient, and friendly technicians.

I purchased the Total Tech Membership and Best Buy sent members of the Geek Squad to my house to do the installation. They were very friendly during the process and did a great job.

Leopold is patient knowledgeable and always on time! Highly recommended!!

The geek squad came and hooked these cameras up and made sure we knew how to work them.

Paul deGracia did an outstanding job installing my Ring spotlight cameras.

Blink Cameras are excellent however, they say they are compatible with Amazon Alexa Echo but they are not. The Blink technicians are still trying to get this resolved. The blink cameras work on your blink app on your phone however somehow they do not give you live views on your amazon echo show. Beware

The guys got the tv up quickly but when it came time to show me how to navigate the tv that was a brief explanation. I am going to have my nephew come over & show me how it works

The agents were quick and thorough installing my outdoor cameras.

Horrible experience. We bought from Bestbuy because we were Total Tech members which meant that we had the benefit of free installation. We bought about $1,000 in ring equipmet. The Bestbuy sales person was great. He scheduled the installation for the following weekend. Well, on the day of installation, the third party installers never showed after giving me excuse after excuse. I called Total Tech who said that they were looking into it and they would escalate the matter and that someone would call me back from Total Tech. Im still waiting for that call from three weeks ago. I was also told that i would receive a call from the store that i bought everything from. I never got that call either. I ended up installing everything myself. Cameras, doorbell, alarm system, retro kits and thermostat. Then I received a call three weeks later from Total Tech wanting to confirm my scheduled installation of my ring doorbell for tomorrow. You cant make this up. It was a complete disaster and apparently zero communication. I would give this review zero stars if it was an option.

The agents hooked up my home secuirty system. Had problems connecting it to my Internet but went the distance and stayed until the job was completed.

Geek squad did a great job mounting cameras and resolved my computer issues.

They where great and informative and arrived on time

Completely satisfied, all items were quickly installed and works well.