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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3354 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 3,354 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was done quickly and professional, no complaints or suggestions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    They work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure if this is for installation team or Geek Squad in BB Gainesville VA. Ring install team was amazing quick and provided professional advice. Geek Squad inside store very nice worked quickly to change out / return equipment that was not needed for install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan did everything right. Connected the cameras and explained their use. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring wifi cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use andworks great and camera's are good quality. I also like the look of the camera's their not big and bulky

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Maintenance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an outstanding job of fountain and cameras, and hooking them up, taught me how to operate it very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Door Cameras and Geek Squad—Both Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with Best Buy’s products and Geek Squad’s installation services. We’ve been buying their products for years and the latest is the Ring door cameras which provide excellent security for our home.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    AlySkystheLimit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo is a great product. Camara's had great pictures and very easy to set up on my phone and learned through geek squad a lot. Arlo at the time I just wasn't happy with the introductory offer. It took forever to get a refund. But service was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chad of Geek Squad was fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Myself and 2 friends at the house doing other projects while Chad installed all inside and outside cameras. He was knowledgeable, efficient, thorough and friendly. We were all expressing how impressed we were of all the details he covered in a very patient professional manner. Outstanding service. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted 2 Blink outdoor wireless cameras for me, set the app up on my phone and showed me how to use the phone app as well as my Alexa show to view the areas. He was quick and very knowledgeable. Great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed our outside cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a wonderful job installing our cameras. They were very polite when they came into the home and they were very neat. They put coverings on their feet. I would definitely have them come back in the future whenever we needed them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek Squad did a great job installing my cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived as scheduled, were very kind and professional and installed the equipment in the best possible locations and sun exposure according to my desired locations. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek Squad contract installer did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ronald, the technician that installed the 2 devices was on time, very professional, completed the job in a timely manner and represented the company well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Geek Squad installed Blink Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents mounted our new Blink security cameras quickly. They installed them in strategic places and left no damage or mess. Highly recommend the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great Geek Squad Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jared was very helpful, efficient and took the time to explain the Ring system.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Geek Squad security camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech from Geek Squad installed the Ario camera perfectly and explained how to download the app; he did not leave until we actually used the app to make sure he "got it right". Great service!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Arlo camera system is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr Kevin, a Geek Wizard installed my Arlo security camera. Knows his job extremely well. The best in the business. Mr Kevin also explained to me in great details how to navigate the Arlo camera system. I have a great understanding of the Arlo system by the time Mr Kevin left my house. Thanks Mr Kevin.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional in advising me what to do about my security installation and instructed me how to rectify matters. They were transparent and professional keeping the customer as a prime client to protect

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Installing Ring Doorbell and cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad did a excellent job installing my Ring Doorbell and eight Ring Spotlight Cameras. They took their time security the wiring for the cameras and made sure they were recording the areas I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed 3 cameras. He was efficient and fast. He explained every step of the way about using the cameras

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Security System installed professionally

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean was professional and very helpful. He installed all four cameras and helped my wife with the apps on her phone as she is not tech savvy. Furthermore, he made some recommendations on how to improve our internet connections. I would give him a 10 out of 10.

    I would recommend this to a friend
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