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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 3,377 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of Lorex surveillance cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and set up of Lorex camera system went as planned with excellent results.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Phone conversation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable and courteous while talking to him'

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and professional service! Thank you so much!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are clear and work amazing. Even at night u can see everything. Recommend highly

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality I would definitely recommend this to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality I would definitely recommend this to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wi fi cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad worked professionally putting up our wifi cameras in a timely manner

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative knew exactly how to place the camerass and did it in about 2 hours. Great Job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job with installing and service with a good attitude.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still aggravated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next time send people that know what they are doing

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys that came over to install my cameras did a great job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solar panels for Arlo cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several outdoor Arlo cameras. I had them install the solar panels for them. They did a fairly good job but they didn’t install the supports that keep the panels in place during wind storms. Have had to readjust after the winds come blowing down the plains.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer is very knowledgeable and attentive to the little details.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation of my camera charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three Cameras chargers are ok but there is one with insufficient light and it isn’t charging. The installer could check the area and install in a better place. I need to move it. If you can install yourself it might be better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation Was Exemplary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave made sure not only tdnchat equipment was properly installed but adjusted them so that I could access everything safely and conveniently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got my cameras back on line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a nice couple of guys! Great service. I will call again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greek Squad Camera Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent did a Greate Job. He adjusted my Camera System. No Problems as of today. John

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service rep. Was very rude and impatient with me , he was not kind and showed no customer service etiquette! I was not happy about him , I Paid $129 for an unsatisfactory service, , the camera keeps going off line , we were told to get a WiFi extender and we did , but we’re not sure how to install it . We need help , we are senior adults and some technical issues we are not familiar with , PLEASE HELP us! I feel like I paid my money for the guy to just install the camera with no explanation on how to operate it out of courtesy. Thank you very much for your consideration,Mrs. D. Jones

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera system install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike was very knowledgeable and did an excellent job. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech mounted my cameras and did a great job. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Install two external cameras, and doorbell camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted 3 cameras, 2 outside and 1 doorbell working perfectly

    I would recommend this to a friend