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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 3,377 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera the Geek squat was very profesional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - the Professionals from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the most professional Geek Squad Team to provide services at my home. They kept me informed of their arrival time, what they would be doing and asked me questions about my concerns to better install Ring exactly where it would do me and my family the most good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    some fun and security, some disappointments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to see packages left at my front door, and to see if my garage door is closed when I am away. I told this to a third party installer sent by Best Buybut he said it could not be done because of the angle. They need to make flexible-neck cameras. These are necessary safety features. The cameras don’t show everything, or the whole sequence of movement. I am afraid they may miss a crucial moment. Otherwise the featues are working. And i appreciate the neighborhood happenings beong reported.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek service ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed on time and did a professional job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and synchronized the equipment fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items are getting expensive every single year. Thats why you need the best protection plan for them to protect your investment. Service was included with the BestBuy Total Tech Membership.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install of cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted cameras in a truly professional way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my ring cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted all my ring cameras and connected them to my iPhone and eero . He made sure everything was connected and running properly before he left my home. Great Job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my arlo 2 system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Installed and programmed cameras and controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and knowledge work done in a short time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses guys did a great job installing camera and solar adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very knowledgeable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very good and patient. He knows his stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad had no issues installing cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed two cameras. They were polite and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was done nicely and seeking our input on what suits us best in all steps

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving our cameras. Great job! Great group of people.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional, very patient. I was very pleased with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Liked the Geek person who installed cams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Corey was knowledgeable, helpful, professional, and patient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick installation with explanation of product fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products installed & functions displayed& explained.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Job well done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a well trained squad. They know their stuff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vosker Solar Power Bank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed the solar power bank facing the West. Not sure if this has anything to do with the power NOT being charged to 100%.

    I would recommend this to a friend